Top Operations & Support Jobs in Tampa Bay, FL

Provides Tier 2 technical support for Optain’s robotic retinal camera and software platform. Troubleshoots hardware, software, image quality, connectivity, EHR integration, and clinical workflow issues; handles medical device complaints under regulated quality processes; creates support documentation and training; improves internal tools and workflows; analyzes issue trends; and coordinates product, engineering, quality, regulatory, and customer success initiatives.

Remote, unpaid internship for current high school students interested in AI, business, or startups. Interns receive training on AI agents and business software, test the Admitpro.ai platform by identifying bugs and evaluating features, provide product feedback, and create and present an independent competitor analysis and startup strategy project.

Visit cafes across an assigned city and assess their work-friendliness for travelers. Verify WiFi quality, internet speed, passwords, outlets, seating, ambience, and other details, then submit accurate information through a digital survey. Plan visits across neighborhood clusters, work independently, and maintain high data quality and consistency. The role is suited to college students or people with flexible part-time schedules who are reliable, proactive, detail-oriented, and comfortable traveling independently within their city.

Performs standard and advanced secretarial and administrative duties under general supervision. Supports a manager or senior manager, completes independent project assignments, and applies knowledge of departmental practices and district policies and procedures.

Provide customer support across email, chat, and social media; assist with onboarding, resolve bugs and usability issues, gather and prioritize product feedback, and communicate customer insights internally. The role requires empathy, strong problem-solving, product knowledge, excellent written and verbal communication, creative thinking, and availability for weeknight and weekend shifts.

Systems Analyst will gather and document requirements, analyze current and future processes, translate business needs into technical specifications, and support API integration solutions. The role collaborates with stakeholders, developers, and quality teams on solution design, testing, UAT, deployment, change management, and performance improvements. Success involves reliable integrations, faster implementations, reduced costs, and effective business-technology coordination.

Provides techno-functional support for Infor XA ERP across manufacturing, supply chain, finance, inventory, sales, purchasing, and distribution. The role gathers requirements, configures and develops AS400-based solutions, troubleshoots issues, creates interfaces and customizations, leads XA upgrades, maintains documentation and training, and drives process improvements. It requires extensive Infor XA and AS400 experience, manufacturing-process knowledge, and occasional travel to manufacturing facilities.

Leads global onboarding operations by building governance frameworks, SOPs, SLAs, workflows, and automation. Analyzes operational telemetry and activation metrics, partners with Product and Engineering on platform controls, translates technical changes for operations teams, manages escalations, documents processes, and mentors staff. The role requires strong data fluency, cross-functional program execution, and experience operating in ambiguous, regulated technology environments.

Leads enterprise business process optimization and transformation across transactional and corporate functions. Maps and analyzes processes using process and task mining, redesigns workflows around Eaton standards, and applies automation, AI, and analytics. Builds stakeholder coalitions, secures funding, drives implementation through adoption, and measures results. Develops pilots at Boyd Thermal, documents proven practices, and scales successful capabilities across Eaton. The role requires strong Lean Six Sigma expertise, executive influence, hands-on execution, and up to 30% travel.

Optimizes sales operations, CRM and ERP workflows, process documentation, reporting, dashboards, and customer lifecycle operations. Partners cross-functionally with Sales, Customer Success, Finance, IT, Product, and Operations to improve data quality, automation, forecasting, order processing, subscription management, and operational efficiency. Analyzes performance metrics, identifies bottlenecks, and leads process improvement initiatives.