Field: Operations
Experience Level: Entry
Posting Status: Ongoing / Evergreen
Client Services Representatives help support clients and partners across Norgress’ portfolio of brands. This role focuses on providing thoughtful, professional communication with individuals who interact with Norgress through our various divisions.
Individuals in this role may assist with managing client inquiries, supporting onboarding processes, and helping ensure a positive experience for those engaging with our organization.
Because Norgress operates through a flexible, project-based model, contributors in this area may support multiple brands or initiatives depending on project needs.
Responsibilities May IncludeResponding to client inquiries received through email, online forms, or support platforms
Providing general information about Norgress services and initiatives
Supporting onboarding processes for new clients or partners
Routing specialized inquiries to the appropriate internal team members
Maintaining organized records of client communications
Helping ensure a professional and positive client experience
We are interested in connecting with individuals who enjoy helping others and communicating clearly in a professional environment. Helpful experience may include:
Customer service or client support
Administrative or coordination roles
Strong written communication skills
The ability to work independently in a remote environment
Familiarity with modern collaboration tools
An interest in entrepreneurship, innovation, or small business development is also valued.
About NorgressNorgress is a privately held business development group based in Edmonton, Alberta. We build and support ventures across industries like consulting, business services, publishing, and real estate.
Operating as a remote-first organization, our team collaborates from across Canada and beyond. We focus on thoughtful ideas, strong execution, and work that creates lasting impact.
Interested in Working With Us?To submit your application, please complete the form on this page. You may submit a link to your LinkedIn profile, upload a copy of your resume, or both — whatever's easiest for you. Once we receive your application, we'll send a confirmation email and keep your information on file until the position opens for recruitment.
Skills Required
- Customer service or client support experience
- Administrative or coordination experience
- Strong written communication skills
- Ability to work independently in a remote environment
- Familiarity with modern collaboration tools
- Interest in entrepreneurship, innovation, or small business development
What We Do
Norgress is a Canadian-based holding company and innovation group that owns and operates a portfolio of proprietary boutique brands. They specialize in business development and innovation across various sectors, including advisory services, business solutions, publishing, and real estate, with a mission to help people build, learn, and thrive within business and everyday life.
