Top Tech Jobs & Startup Jobs in Tampa Bay, FL

Provide escalated customer service and complaint resolution for banking customers, de-escalating situations, investigating issues, identifying trends, and guiding other associates. Maintain compliance, track data across systems, and support process improvements to resolve customer concerns.

The role involves strategizing recruitment processes, evaluating candidates, ensuring compliance with hiring laws, and managing recruitment budgets.

As a Client Concierge, you'll deliver top-notch service to pet parents, assist with patient intakes, and collaborate with the veterinary team in a fast-paced environment.

Lead and grow a team of 6-8 Territory Account Executives focused on Vietnamese & Asian cuisine restaurants. Coach reps on discovery, demos, and closing in Vietnamese, optimize market funnels, gather frontline feedback, and partner cross-functionally to ensure delivery and market expansion across the West Coast.

Lead and grow a team of 6-8 Territory Account Executives focused on Thai & Asian restaurants. Coach reps (in Thai) on discovery, demos, and closing; optimize market funnels; gather frontline feedback for leadership; partner cross-functionally to ensure delivery; recruit, motivate, and drive quota attainment across the West Coast territory. Field sales role requiring travel.

Build and operate scalable backend services and integrations for chat, voice, and agent-assisted support. Improve reliability, performance, and AI-driven capabilities; collaborate across product, design, AI, and operations; mentor engineers and lead technical design and architecture.

Manage billing administration for regional and national account customers, resolve billing inquiries, perform reconciliations and payment allocation, monitor billing transmissions, conduct proactive outreach on discrepancies, and collaborate with internal partners to prevent and resolve billing issues.

Lead end-to-end analysis and optimization of external customer journeys, identify friction, prioritize AI-enabled solutions, collaborate with Operations/Technology/Data/Product, influence senior stakeholders, and drive adoption through data-driven change management to improve CX and business outcomes.

Lead a centralized Claims Service Enablement team to drive operational readiness, governance, reporting, and process improvements. Partner with Operations, Technology, Risk, Compliance, Data, and Agency teams to coordinate platform enhancements, manage controls and issue remediation, deliver performance reporting, prioritize initiatives, and develop a high-performing team to improve claims service delivery and customer experience.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

Lead Arrive Fresh client success operations for perishable cold-chain logistics, scaling brokerage services, and building SOPs. Drive forecasting, cross-functional alignment, technology adoption (ArriveNow), customer implementations, and regulatory compliance (FSMA, STF, PACA). Mentor and develop a client success team, manage escalations, and partner with capacity, finance, and business development to meet volume, margin, and revenue targets.

The Director of CRM at Ashley Digital manages the CRM program, oversees email and SMS marketing strategies, and ensures performance efficiency while leading a team.

Manage and optimize the affiliate program: recruit and onboard partners, monitor activity and compliance, analyze performance and report insights, grow network revenue, manage tracking platforms, and coordinate partner-facing content and training.

As a Senior Financial Analyst, you'll create financial forecasts, KPIs, and dashboards to optimize resource allocation, providing insights for leadership decisions.

Responsible for legal research, document preparation, contract management, and compliance monitoring, while supporting internal teams and managing legal inquiries.