Top Tech Jobs & Startup Jobs in Tampa Bay, FL

Own AG1’s customer retention strategy and full subscriber lifecycle, including churn reduction, subscription experiences, lifecycle marketing, cross-sell, upgrades, winback, and retention forecasting. Manage the retention P&L, analyze cohort and campaign performance, oversee vendors, and build a high-performing team. Partner cross-functionally with Finance, Data, Product, Member Experience, and Creative to improve customer lifetime value and recurring revenue.

Lead Enformion’s channel sales and strategic partnership program across the United States. Manage reseller relationships, identify upsell and cross-sell opportunities, develop new partnerships, negotiate and originate channel deals, oversee onboarding and renewals, deliver QBRs, monitor partner health, and achieve revenue quotas. The role combines partner strategy, account management, sales execution, executive communication, and cross-functional collaboration with Customer Success, Product, Accounting, and Engineering.

Supports sales leadership and business development by improving sales processes, coordinating meetings, managing proposal timelines, tracking KPIs, reviewing proposals and contracts, and enhancing Salesforce reporting and process administration. The role partners cross-functionally to improve operational efficiency, proposal quality, and sales performance while managing multiple priorities.

Build and maintain AWS-based DevOps infrastructure, CI/CD pipelines, containerized microservices, and Infrastructure as Code. Improve observability, resilience, security, compliance, and scalability through monitoring, vulnerability management, system hardening, and performance testing. Collaborate with development teams to resolve outages, contribute to architecture and software development, review code, document systems, mentor engineers, and participate in Agile ceremonies and on-call support.

Design healthcare digital services using service design principles to understand patient, caregiver, provider, payer, and policymaker journeys. Create clear, decision-supporting solutions that reduce confusion, streamline processes, improve patient care, and reduce costs. Collaborate remotely with clients and cross-functional teams in a mission-driven environment focused on public health outcomes.

Conduct qualitative and quantitative UX research for CMS healthcare and program-integrity products. Develop research plans, facilitate interviews and usability testing, analyze findings, and translate insights into product requirements and actionable design improvements. Collaborate with product owners, designers, stakeholders, and agile development teams to define success metrics, reduce ambiguity, and improve usability.

Creates and manages written and video content for customer engagement, training, employee education, branded materials, email campaigns, and marketing. Collaborates with Engineering, Product, Customer Success, Sales, and Marketing teams; gathers stakeholder feedback; meets customers to scope training needs; analyzes content performance; and supports content strategy and project execution.

Own the technical sales cycle for Databricks consulting engagements, including discovery, architecture design, solution scoping, estimation, proposals, demos, proofs of concept, workshops, and statements of work. Design lakehouse, data engineering, analytics, governance, security, and AI architectures. Partner with sales, Databricks, alliance, and delivery teams while ensuring effective handoffs into implementation.

Own BigPanda’s B2B SaaS digital marketing strategy, including SEO, AEO, GEO, website redesign and optimization, paid media, conversion, security, GDPR compliance, MarTech integration, analytics, and pipeline reporting. Lead agencies, contractors, developers, SEO partners, and vendors while advising senior leadership and driving digital growth through AI-informed search and high-performing web experiences.

Own customer infrastructure support tickets from initial response through resolution while meeting SLAs. Diagnose Linux-based GPU cluster issues, troubleshoot access, storage, networking, containers, drivers, billing, and account problems, and coordinate escalations. Execute and improve runbooks, document solutions, maintain customer and internal documentation, communicate clearly under pressure, and participate in on-call coverage across time zones.

Implement and manage marketing automation tools, design and execute email campaigns, analyze campaign ROI, support go-to-market product launches, collaborate cross-functionally, and explore automation opportunities to improve efficiency and performance.

Design, develop, customize and maintain enterprise Sitecore solutions (versions 9/10, SXA, JSS, XM Cloud). Produce technical specs, implement components, test and debug in test and production, support teammates, perform demos to customers, and escalate/resolve issues.