At Clario, a part of Thermo Fisher Scientific, we are dedicated to transforming lives by unlocking better evidence. As a Sales Operations Analyst, you will play a critical role in improving the productivity, efficiency, and operational effectiveness of our sales organization. This position partners closely with sales leadership and business development teams to drive process improvements, support proposal development activities, and deliver operational excellence. If you thrive in a fast-paced, collaborative environment and enjoy using data and process optimization to make an impact, we'd love to hear from you.
What We Offer
Competitive compensation
Medical, dental, and vision coverage
Flexible and paid time off
Remote and hybrid work options
Employee assistance and wellness programs
Life and disability insurance
What You'll Be Doing
Support the Head of eCOA Neuroscience Sales in documenting, maintaining, and monitoring sales processes.
Contribute to the development and implementation of tools and processes that improve the accuracy, quality, and efficiency of sales operations, proposal development, and business development activities.
Schedule, coordinate, and facilitate critical internal and external client meetings.
Lead special projects focused on sales performance metrics, key performance indicators (KPIs), process improvements, and operational efficiencies.
Own and manage specific proposal development activities, including timeline creation, timeline tool optimization, and proposal support initiatives.
Partner with Business Development Representatives, Client Solutions Leads, and operational stakeholders to track proposal development, timelines, and related deliverables.
Review proposals, pricing documentation, contracts, and change orders, as applicable, to ensure alignment with client requirements and request-for-proposal (RFP) specifications.
Maintain and enhance Salesforce.com processes, documentation, and reporting capabilities to support organizational effectiveness.
What We Look For
Bachelor's degree in Business, Finance, Marketing, Life Sciences, or a related field, or equivalent combination of education and experience.
3-5 years of experience in sales operations, sales support, business operations, or a related function.
Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Experience working with Salesforce.com, including process administration and reporting.
Ability to manage multiple priorities and coordinate a high volume of work while maintaining attention to detail.
Strong organizational, planning, and project management skills.
Excellent verbal and written communication skills.
Proven ability to collaborate effectively within cross-functional teams.
Self-motivated with the ability to work independently in a dynamic, fast-paced environment.
At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It's a cause that unites and inspires us. It's why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.
Clario, a part of Thermo Fisher Scientific is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. Clario reserves the right to amend or change this job description to meet the needs of Clario. This job description and any attachments do not constitute or represent a contract. The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications.
Skills Required
- Bachelor's degree in Business, Finance, Marketing, Life Sciences, or a related field, or equivalent education and experience
- 3-5 years of experience in sales operations, sales support, business operations, or a related function
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Experience with Salesforce.com, including process administration and reporting
- Ability to manage multiple priorities and coordinate high-volume work with attention to detail
- Strong organizational, planning, and project management skills
- Excellent verbal and written communication skills
- Ability to collaborate effectively within cross-functional teams
- Ability to work independently in a dynamic, fast-paced environment
Clario Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clario and has not been reviewed or approved by Clario.
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Leave & Time Off Breadth — Time off is described as generous, including flexible PTO for some roles and up to 26–31 PTO days for eligible staff. The calendar includes 15 paid company holidays and a Winter Break.
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Healthcare Strength — Healthcare offerings include multiple medical plan options via Highmark with coordinated care navigation, plus dental and vision through established carriers. Employer HSA contributions and mental-health support broaden the package.
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Inclusive Benefits Coverage — Coverage highlights include domestic-partner eligibility, transgender-inclusive care, and HIV prevention/treatment. These inclusive elements are presented alongside broader inclusion commitments.
Clario Insights
What We Do
-- Clario has been named a Top Workplace by Energage for the 2022 Top Workplaces USA national awards. -- Clario generates the richest clinical evidence by fusing our deep scientific expertise and global scale into the broadest endpoint technology platform. By doing this, we empower our partners to transform lives. With almost 50 years of experience, 19,000 clinical trials, and 870 regulatory approvals, Clario has mastered the ability to generate rich evidence across a Trial Anywhere™ portfolio: decentralized (DCT), hybrid and site-based clinical trials. With 30 facilities in nine countries across North America, Europe, and Asia Pacific, Clario delivers the power of certainty. Partners ————— Clario brings the best of ERT and Bioclinica together to work alongside our partners to solve some of their biggest questions on topics such as: - eCOA vs. paper - Decentralized Clinical Trial (DCT) - Rescue a clinical trial - Broad endpoint technology: cardiac safety, imaging, respiratory And many more. People ———— We are so honoured to be named a 2022 Top Workplace by Energage. One of our leading values at Clario is People First Always. We help individuals build meaningful careers at Clario as they serve to help transform patients lives. Join us on this journey and check out our careers page: https://clario.com/careers/
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