Top IT Support & Helpdesk Jobs in St. Louis, MO

Field-based clinical support role preparing and maintaining endoscopy and surgical instrumentation, supporting OR teams during procedures, troubleshooting equipment, coordinating with SPD/biomed, maintaining documentation, performing sterile processing tasks, and providing on-call and occasional travel coverage.

Lead architecture, deployment, and operations of CloudClinic IT infrastructure across sites. Design MDM/imaging, automate processes, manage networking and endpoint security, perform root-cause analysis, support go-lives, monitor observability, and collaborate with cross-functional teams to ensure scalable, secure systems.

The Technology Support Intern will assist the Help Desk team with technology support, troubleshooting hardware/software issues, and inventory management while gaining practical experience in IT.

The Automation Analyst optimizes IT processes, manages PC imaging, supports ticketing systems, trains staff, and automates tasks to reduce errors.

Administer Adobe Creative Cloud licensing, Admin Console, and user provisioning. Provide day-to-day support and troubleshooting for Creative Cloud apps. Support Microsoft Copilot and Power Platform administration, governance, and user enablement. Partner with security/compliance on generative AI and content protection policies, manage deployments and identity integration, monitor service health, create runbooks and documentation, and deliver training and support.

Lead and manage a remote help desk team of IT analysts, own SLA and quality targets, develop KPIs, staff shifts, and partner with operations, product, and employee experience to scale processes, drive automation opportunities, and continuously improve customer support performance.

Provide first-line support for credit union clients using core banking platforms. Troubleshoot member data, transaction processing, account maintenance, and configurations; document tickets; escalate complex issues; assist with installations, updates, training, and knowledge base development while collaborating with product and QA teams.

Provide advanced technical support and escalation for Merge Healthcare products. Troubleshoot complex hardware, OS, network, and medical-imaging issues; handle inbound/outbound calls; document cases in CRM; perform remote upgrades and preventative maintenance; escalate and drive resolutions; contribute to knowledgebase; maintain customer satisfaction. Travel ~10%.

Provide timely end-user IT support by addressing and resolving tickets for largely remote field users. Work part-time, initially on-site for onboarding with possible hybrid schedule thereafter. Use Microsoft 365 tools and follow established procedures, escalating non-routine issues as needed.

Provide hands-on technical customer support for server, networking, and video systems. Troubleshoot deployments, networking, codecs, and streaming protocols; perform root-cause analysis, update tickets, escalate defects, and collaborate with engineering to resolve issues within SLAs.