Top IT Support & Helpdesk Jobs in St. Louis, MO

Field-based clinical support role preparing and maintaining endoscopy and surgical instrumentation, supporting OR teams during procedures, troubleshooting equipment, coordinating with SPD/biomed, maintaining documentation, performing sterile processing tasks, and providing on-call and occasional travel coverage.

Lead architecture, deployment, and operations of CloudClinic IT infrastructure across sites. Design MDM/imaging, automate processes, manage networking and endpoint security, perform root-cause analysis, support go-lives, monitor observability, and collaborate with cross-functional teams to ensure scalable, secure systems.

The Technology Support Intern will assist the Help Desk team with technology support, troubleshooting hardware/software issues, and inventory management while gaining practical experience in IT.

The Automation Analyst optimizes IT processes, manages PC imaging, supports ticketing systems, trains staff, and automates tasks to reduce errors.

Support deployment, maintenance, and sustainment of learning products in Cornerstone OnDemand: configure courses/playlists, upload and test assets, provide Tier II support, manage user roles, maintain documentation, and produce reports.

Support and maintain endpoint and server environments using KACE and Microsoft technologies. Build and deploy images and packages, create deployment media and custom reports, provide Tier 2/3 triage and remediation, manage AD/GPO and Hyper-V VMs, perform proactive monitoring and vulnerability scanning, and create scripts to automate tasks. Must meet IAT Level II certification baseline and obtain/maintain government clearance.

Serve as primary technical contact for partner banks, troubleshoot API/connectivity/payment issues, manage support queues and incidents, run RCA, create runbooks, and collaborate with Engineering and Product to improve reliability and scalability.

Administer Adobe Creative Cloud licensing, Admin Console, and user provisioning. Provide day-to-day support and troubleshooting for Creative Cloud apps. Support Microsoft Copilot and Power Platform administration, governance, and user enablement. Partner with security/compliance on generative AI and content protection policies, manage deployments and identity integration, monitor service health, create runbooks and documentation, and deliver training and support.

Lead and manage a remote help desk team of IT analysts, own SLA and quality targets, develop KPIs, staff shifts, and partner with operations, product, and employee experience to scale processes, drive automation opportunities, and continuously improve customer support performance.

Provide first-line support for credit union clients using core banking platforms. Troubleshoot member data, transaction processing, account maintenance, and configurations; document tickets; escalate complex issues; assist with installations, updates, training, and knowledge base development while collaborating with product and QA teams.

Provide advanced technical support and escalation for Merge Healthcare products. Troubleshoot complex hardware, OS, network, and medical-imaging issues; handle inbound/outbound calls; document cases in CRM; perform remote upgrades and preventative maintenance; escalate and drive resolutions; contribute to knowledgebase; maintain customer satisfaction. Travel ~10%.