Top IT Support & Helpdesk Jobs in St. Louis, MO

Lead administration of Microsoft 365, Google Workspace, SaaS applications, Azure identity, and cloud infrastructure in a fully cloud-based organization. Provide Level 2/3 service desk escalation, execute migrations and cybersecurity projects, establish IT service processes, manage assets and vendors, and support onboarding, offboarding, incident response, change management, and M&A initiatives. The role partners with IT leadership and may help build and manage a growing internal technical team.

Provide L1/L2 endpoint and enterprise app support while building AI-driven self-service, automations, and knowledge articles to reduce ticket volume. Troubleshoot hardware, software, and network issues, assist onboarding/offboarding, analyze ticket trends, and collaborate on problem resolution and AI tool evaluation.

Supports policy administration systems and related business applications by assisting with technical support, executing User Acceptance Testing, documenting processes, maintaining knowledge resources, and tracking system issues. Acts as a liaison between business users and Information Technology, contributes to continuous improvement, and manages multiple priorities while delivering professional customer service. The hybrid role requires at least three days weekly in the St. Louis corporate office.

Provide Netezza database administration and support: create users/groups and permissions, configure users, troubleshoot query and system performance, analyze log and plan files, manage backup/restore concepts, run gen-stats/reclaim/groom/nz_migrate, handle DB errors, implement hardware events, deploy changes from dev to prod, liaise with IBM Netezza support and application teams, and provide 24/7 global support.

Transports patients, laboratory specimens, equipment and supplies between hospital locations. Supports lab operations by processing, preparing, and sorting specimens, answering phones, and maintaining infection control and patient safety. Must follow procedures, communicate with staff, and hold Basic Life Support certification.

Support live worship services and events by assisting the Production Team with audio, lighting, setup, operation, teardown, basic maintenance, and troubleshooting. Learn production equipment and software through hands-on training and mentorship, participate in rehearsals and sound checks, keep production areas organized, travel between campuses as needed, and serve reliably with a teachable, team-oriented attitude.

Provide on-site support and repair for desktops and laptops, troubleshoot hardware/software issues, meet service level agreements, report activity, manage parts and inventory, and perform occasional long-distance or overnight service assignments.

Provide operational support and life‑cycle management for hardware and software infrastructure. Maintain secure, compliant operation of identity systems, SSO, PAM, 2FA, and cloud identities. Assist technology planning, disaster recovery, and provide technical training to staff. Work independently and in teams to support core business applications.

Part-time paid IT internship supporting hardware and software maintenance, imaging devices, mobile device and network troubleshooting, equipment delivery/setup at customer sites, and resolving tickets through an IT ticketing system while learning cloud, SaaS, and IP telephony technologies.

Maintain, optimize, and support client package-based applications (e.g., SAP/Oracle). Customize core modules, contribute to technical and business blueprints, perform unit and integration testing, deliver end-user training, and support vendor management and solution design.