Top IT Support & Helpdesk Jobs in St. Louis, MO

Provide Tier II on-site IT support for desktops, laptops, printers, mobile devices and peripherals; image/configure systems; support Windows, Citrix, Office and remote locations; assist with AV and mobile carrier issues; maintain asset lifecycle and participate in on-call rotations.

Field-based clinical support role preparing and maintaining endoscopy and surgical instrumentation, supporting OR teams during procedures, troubleshooting equipment, coordinating with SPD/biomed, maintaining documentation, performing sterile processing tasks, and providing on-call and occasional travel coverage.

Lead architecture, deployment, and operations of CloudClinic IT infrastructure across sites. Design MDM/imaging, automate processes, manage networking and endpoint security, perform root-cause analysis, support go-lives, monitor observability, and collaborate with cross-functional teams to ensure scalable, secure systems.

The Technology Support Intern will assist the Help Desk team with technology support, troubleshooting hardware/software issues, and inventory management while gaining practical experience in IT.

The Automation Analyst optimizes IT processes, manages PC imaging, supports ticketing systems, trains staff, and automates tasks to reduce errors.

Provide day-to-day technical support for a complex B2B SaaS product: troubleshoot integrations and configurations, resolve tickets end-to-end, communicate clearly with varied audiences, escalate appropriately, and contribute to projects that improve support workflows and automation. Participate in a rotating schedule requiring one weekend day.

Provide technical troubleshooting for customer issues, focusing on API integrations, data flow, and automation via scripting. Collaborate with engineering to escalate and resolve bugs, identify patterns to drive product improvements, maintain support documentation, and enable the Support team through knowledge sharing and process improvements.

Provide L2/L3 technical and product support to enterprise customers for a customizable Loan Origination System. Investigate logs and configurations, reproduce issues, triage to Product and Engineering, document Help Center content, and advocate product/process improvements. Participate in occasional after-hours incident coverage and biannual offsites.

Provide first-line technical support for a Hospitality B2B SaaS platform via phone, email, and chat. Triage and resolve tickets, analyze error logs, investigate root causes, escalate complex issues, maintain documentation, and contribute to customer-facing knowledge base. Collaborate with internal teams to resolve technical problems and ensure timely, empathetic customer communication.

Lead day-to-day support systems and workflows: manage ticketing, routing, queues, labels, escalations, and intake. Triage urgent issues, prioritize requests, drive technical/operational programs end-to-end, partner with engineering/data/IT, and use Cursor and AI-native workflows to reduce toil and improve system reliability.

Provide on-site Level 1 and 2 desktop support, image/configure and ship laptops, manage asset inventory, test/repair hardware, troubleshoot via ServiceNow, assist IT projects and vendors, and adhere to SLAs.