Top IT Support & Helpdesk Jobs in St. Louis, MO

Provide technical support and escalations for payroll customers: troubleshoot payroll runs, taxes, benefits, integrations, and data flows; advise on payroll configurations and compliance; partner with Product and Engineering to drive improvements and prevent payroll risks.

Lead a global End User Services team delivering 24/5 support for GitLab's SaaS toolstack. Own EUS strategy, incident/request/problem/change management, SLAs, CSAT, asset and SaaS lifecycle, and scale support via automation, self-service, and AI. Partner cross-functionally with People, Security, IT Engineering, Workplace, Finance, and Procurement to optimize onboarding, tooling, vendor relationships, and operational KPIs.

Provide technical setup and operation of surgical technologies in the OR, perform preoperative checks, sterilization, calibrations, and documentation. Load, transport, and maintain equipment (daily driving, occasional overnight travel). Ensure safety (vehicle, workplace, laser), meet facility credentialing, and deliver excellent customer service while fostering professional relationships with healthcare partners.

Provide litigation technology support for e-discovery and case teams: create and maintain databases, process and load electronic discovery, troubleshoot software and data issues, verify data integrity, prepare data for review, perform iPhone collections, assist Case Managers with project planning and quality control, participate in on-call rotation and occasional travel.

Lead and manage an O&M IT team supporting multiple locations, ensuring 24/7 incident response, meeting SLAs, implementing operational processes, overseeing personnel scheduling, coordinating engineering handoffs, and maintaining customer relationships and compliance.

Provide hands-on desktop and infrastructure support: troubleshoot Windows/macOS endpoints, administer Active Directory, manage imaging/deployment, support network connectivity and physical equipment in IDFs/MDFs, use ServiceNow for ticketing, maintain documentation, coordinate vendors, and participate in occasional on-call/off-hours support.

Maintain, optimize, and support client package-based applications (e.g., SAP/Oracle). Customize core modules, contribute to technical and business blueprints, perform unit and integration testing, deliver end-user training, and support vendor management and solution design.

Part-time paid IT internship supporting hardware and software maintenance, imaging devices, mobile device and network troubleshooting, equipment delivery/setup at customer sites, and resolving tickets through an IT ticketing system while learning cloud, SaaS, and IP telephony technologies.

Provide remote technical support to branches and remote users: diagnose and resolve video/phone/access/connectivity issues, handle password resets, follow knowledge base, document incidents, analyze trends, prioritize and escalate as needed.

Operate and coordinate the campus Help Desk: log and track requests, provide phone support for hardware/software/network issues, maintain inventory, provision workstations, manage badge system and printers, schedule and supervise student workers, and create user/team documentation.