Top Tech Jobs & Startup Jobs in Spokane, WA

Leads a regional customer success organization comprising Technical Account Managers and Customer Success Operations Managers. Develops customer success strategies, strengthens customer relationships, tracks performance metrics, manages retention risks, gathers feedback, and collaborates with Sales, Product, Marketing, and Support. Reports outcomes to senior leadership while driving customer satisfaction, product adoption, revenue growth, and retention.

Lead and execute enterprise cyber incident response and digital forensic investigations for customers. Conduct threat hunting, host, network, and cloud investigations; identify root causes; recommend containment actions; and analyze ransomware, intrusions, and advanced persistent threats. Serve as a technical lead and cybersecurity subject matter expert, collaborate with engineering and customers, improve investigation tooling and playbooks, and contribute to knowledge bases and product development in a 24/7 follow-the-sun environment.

Lead digital forensics and incident response engagements for enterprise customers, including ransomware, intrusion, and advanced persistent threat investigations. Perform threat hunting, host, network, cloud, Windows, and Linux forensic analysis; determine root cause; recommend containment; and serve as a technical lead and cybersecurity subject matter expert. Collaborate with customers, engineering, and R&D teams to improve tools, playbooks, knowledge bases, and investigation outcomes within a 24x7 follow-the-sun environment.

Provides 24/7 technical support for network management system products, troubleshooting customer issues, performing corrective and preventative maintenance, and escalating complex problems. Manages outages, documents root causes, develops recovery solutions, maintains Salesforce and procedural records, and ensures SLA compliance. The role also supports knowledge management, customer communication, and collaboration with higher-level product and engineering teams.

Architect and validate novel DWDM optical communication systems, including optical line systems, transmission controls, performance models, and hardware/software platforms. Collaborate with product management, systems engineering, software, and test teams. Demonstrate advanced optical transmission technologies to customers and develop design rules accounting for signal power, OSNR, fiber effects, and nonlinearities.

Leads strategic global partner relationships for Nokia’s IP MC-E business. Coordinates sales, technical, marketing, product, services, and operations teams; develops joint business and enablement plans; supports pipeline and revenue objectives; provides partners with solution positioning and sales assets; removes execution barriers; manages governance cadences and executive engagement; and translates partner feedback into business and go-to-market recommendations.

Leads and grows the Product Lifecycle Management practice within a pharmaceutical and biotech consulting organization. Oversees complex project delivery, budgets, staffing, quality, client communications, and team performance. Partners with Business Development on sales, marketing content, thought leadership, and new service opportunities. Tracks industry trends, supports client development, presents at industry forums, and supervises personnel while ensuring compliance with project management, GMP, ISO, and organizational standards.

Represent Virtus investment products to financial advisors and intermediaries across Ohio and western Pennsylvania. Build and maintain advisor relationships, lead territory sales initiatives, identify client needs, provide product and investment-market expertise, and conduct sales training. Advise clients on practice management, portfolio construction, and alternative investments. Extensive field travel, approximately 90%, is required.

Owns sales and creator-commerce data end to end, building tested and documented dbt models, semantic-layer metrics, and Omni dashboards. Partners with Sales, RevOps, Product, and data engineering to model CRM, pipeline, funnel, commerce, and product-usage data. Establishes trusted metric definitions, improves self-service reporting, enables AI-assisted data querying, reviews code, documents decisions, and serves as the primary owner of Kit’s sales data domain.

Own email deliverability support, abuse investigations, and account-level compliance decisions for creators. Diagnose spam placement, bounces, authentication issues, blocklisting, and provider throttling using headers, logs, monitoring tools, and engagement data. Build SOPs, playbooks, reports, training, and AI-assisted workflows; handle escalated abuse cases; coordinate with infrastructure, compliance, support, and product teams; and lead cross-team improvements to protect Kit’s shared sending reputation.

Supports the launch and ongoing management of mortgage products across multiple lending channels. Manages product eligibility, program codes, system configurations, investor and lender onboarding, compliance testing, documentation, product guidance, and external origination and underwriting platforms. Serves as a subject matter expert, contributes to product communications, monitors credit inquiries, and prepares product usage and performance reports for leadership.

Leads the SRE organization supporting Paylo’s payment, loyalty, and fuel-pricing platforms. Manages three SRE managers and approximately 20 engineers while remaining technically engaged in multi-cloud infrastructure, Kubernetes, GitOps, infrastructure as code, CI/CD, observability, incident management, and reliability engineering. Establishes SLOs, resilience, disaster recovery, compliance readiness, and operational standards across AWS and Azure. Partners with engineering, product, security, and business stakeholders to align reliability investments with customer and business outcomes.

Researches and sources products to fulfill customer requests, identifies new suppliers, and supports quotation processing. Reviews contract scope for potential violations, evaluates supplier performance, assists with pricing and terms negotiations, and helps resolve sourcing and post-order issues. The role requires collaboration across departments, attention to detail, contract comprehension, organization, communication, and proficiency with Microsoft Office.

The Stibo Product Owner manages and prioritizes the product backlog for the Master Data Management roadmap. Responsibilities include defining acceptance criteria, gathering stakeholder feedback, collaborating with architects and developers, coordinating release plans, maintaining transparency, and reporting progress to leadership. The role requires Agile expertise, strong communication and organizational skills, familiarity with MDM, ERP, Jira, and related information systems, plus at least three years of Product Owner experience.

Manage DoD Risk Management Framework accreditation activities for a Navy information system, including IATT and ATO packages, vulnerability scanning, POA&M tracking, security documentation, risk assessments, and compliance monitoring. Support AWS GovCloud systems, DevSecOps teams, system authorization, STIG remediation, security controls, and coordination with DISA, Fleet Cyber Command, and technical stakeholders. Maintain system security posture and provide risk reports, mitigation recommendations, and status briefings.