Top Tech Jobs & Startup Jobs in Spokane, WA

Own enterprise customer relationships from onboarding through renewal and expansion. Manage account health, conduct strategic business reviews, coordinate cross-functional launches, drive upsell and cross-sell revenue, negotiate contracts, and represent customer needs internally to influence product decisions.

Own onboarding, retention, expansion, and ongoing success for high-value international enterprise and mid-market clients across EMEA, India, and selected Asian markets. Lead implementations, monitor account health, coordinate cross-functional support, manage proactive client communication, and improve international Customer Success processes. The role requires independent relationship management in a remote environment and close collaboration with Sales, Product, Support, Operations, and Solutions Engineering.

Owns operational performance for key logistics accounts, including SLA and KPI delivery, continuous improvement, cost savings, root-cause analysis, corrective actions, SOP governance, Power BI reporting, and customer QBRs. Coordinates execution across customers, Operations, Control Tower, IT, and Finance while ensuring consistent service delivery across complex, multi-modal and multi-region accounts.

Owns operational performance for a portfolio of key logistics accounts, including SLA and KPI delivery, continuous improvement, cost savings, root-cause analysis, corrective actions, SOP governance, Power BI reporting, and customer performance reviews. Coordinates execution across customers, Operations, Control Tower, IT, and Finance while ensuring consistent service delivery across complex, multi-modal, global accounts.

Owns the full enterprise B2B SaaS sales cycle across an assigned U.S. territory, including prospecting, pipeline development, discovery, demonstrations, negotiation, and closing. Builds territory and account plans, sells to CIOs and CISOs, navigates complex buying processes, and partners with Marketing, Product, and Customer Success. Represents the company at customer meetings and industry events while sharing sales insights with the broader team.

Manage a portfolio of client accounts, serving as the primary relationship owner from onboarding through renewals. Develop account strategies, drive employee engagement and adoption, lead business reviews, monitor account health, identify expansion opportunities, resolve issues, and coordinate with product, sales, support, and engineering teams. Share client feedback internally and support retention, renewals, and growth.

Leads strategy and development for audience, media, and advertising platform products. Owns audience data capabilities, owned-media integration, programmatic monetization, commercial workflows, pricing, measurement, and optimization. Partners across sales, marketing, engineering, data, finance, legal, privacy, and operations to deliver platform transformation, adoption, and revenue growth. Requires deep expertise in ad serving, identity architecture, cloud data platforms, APIs, data modeling, and digital media monetization.

Manage a premium portfolio of restaurant groups and strategic accounts, driving retention, revenue growth, and software utilization. Build executive relationships, conduct business reviews, provide tailored training, deliver data-driven insights, resolve critical issues, and relay customer feedback to Product and Marketing teams. The role requires 30–50% travel for client meetings and presentations.

Designs, operates, and improves secure, scalable AWS infrastructure supporting AI technology. Responsibilities include infrastructure as code, cloud architecture, reliability, monitoring, disaster recovery, security governance, cost optimization, incident response, troubleshooting, and infrastructure modernization. The role also provides technical leadership, collaborates across engineering and security teams, and mentors others in a fully remote U.S. environment.

Leads testing strategy and quality assurance for three complex mainframe-based healthcare systems. Manages a 10–15-person team, develops test plans, expands automation, oversees test environments and data, manages defects and risks, and improves Agile/DevOps testing processes. Collaborates with program leadership, product owners, Scrum Masters, technical teams, and infrastructure groups to ensure testing coverage, production readiness, quality metrics, and continuous improvement.

Administer Jira and Jira Service Management, including workflows, schemes, custom fields, automation, plugins, SLAs, user support, and technical training. Support migration from Jira Data Center to Atlassian Government Cloud, perform operational monitoring and ticket triage, maintain documentation and inventories, coordinate configuration changes, and produce outage, root cause, and compliance reports. The role supports federal IT security, accessibility, and service-level requirements in a fully remote environment.

Supports an SAP S/4HANA modernization initiative focused on Customer Management and Sales and Distribution. Responsibilities include requirements gathering, system configuration, process analysis, documentation, SIT/UAT/regression testing, data validation and migration, cutover support, troubleshooting integration issues, and communicating project status, risks, and issues to stakeholders. The role is remote with required on-site meetings and operates in a federal delivery environment.

Analyzes pharmacy and medical data by creating complex queries, reports, visualizations, KPIs, and management presentations. Interprets findings, recommends improvements, supports cross-functional projects, documents reporting processes, and trains junior analysts. The role requires extracting data from warehouses using advanced SQL or SAS, synthesizing multiple data sources, and communicating insights in a healthcare environment.

Own strategic partnerships from executive relationship management through renewals, upselling, governance, and commercial growth. Develop partnership strategies, negotiate agreements, set revenue and activation targets, identify marketing opportunities, analyze performance, and coordinate cross-functional product, legal, finance, and support teams. Advise technology partners on operational improvements and business opportunities while presenting data-driven recommendations. The role focuses on e-commerce, marketplaces, fulfillment, SaaS, integrations, and shipping logistics.