Top Tech Jobs & Startup Jobs in Spokane, WA

Leads and develops an enterprise Account Management team responsible for retention, renewals, expansion, forecasting, and revenue growth. Drives account planning, executive customer partnerships, commercial negotiations, KPI management, and cross-functional execution. Establishes scalable processes for renewal hygiene, customer health, QBRs, and pipeline management while translating cybersecurity market insights into product and go-to-market improvements.

Lead and develop a team of Customer Success Managers while driving customer retention, account growth, satisfaction, and health metrics. Coach team members, support renewals and expansion opportunities, manage escalations, improve customer success processes, and collaborate with Product, Engineering, Sales, and Marketing. The role also contributes to strategic initiatives, customer-facing resources, onboarding, business reviews, and scalable playbooks.

Owns enterprise sales, renewals, and account expansion for Komodo Health’s SaaS products among emerging pharmaceutical and biotech companies. Builds senior client relationships, identifies business opportunities, develops solution proposals, meets sales quotas, manages strategic accounts, and drives adoption of healthcare data and analytics solutions. Collaborates with Product, Customer Success, and Engineering while maintaining accurate Salesforce pipeline records and supporting customer retention and ROI.

Performs account- and portfolio-level catastrophe modeling for commercial property insurance using vendor software and internal tools. Responsibilities include validating property data, analyzing aggregate exposures and portfolio trends, supporting underwriters, delivering results to actuarial, reinsurance, and finance teams, maintaining quality controls, and developing reports and training materials. The role requires strong quantitative analysis, insurance knowledge, advanced Excel and SQL skills, and effective stakeholder communication.

Leads alternative investment reporting and reconciliation for complex private market portfolios. Validates investment data, partnership reports, Schedule K-1s, capital activity, valuations, commitments, and cash flows within Masttro. Oversees account connectivity, automated feeds, wealth maps, data quality, client reporting, and tax-document organization. Provides technical guidance, mentors team members, develops procedures, improves processes, and collaborates with advisors, custodians, fund administrators, technology vendors, clients, and external accountants.

Manage end-to-end onboarding for new customers from contract handoff through implementation, launch, adoption, and transition to Customer Success. Coordinate cross-functional teams, maintain project plans, manage risks and dependencies, define success criteria, communicate with customers and stakeholders, track onboarding health in Salesforce and Smartsheet, and improve onboarding processes and time-to-value.

Serves as a strategic HR business partner for distribution centers, EHS, and operations support teams. Leads organizational effectiveness, talent management, workforce planning, employee relations, performance management, compensation planning, compliance, leadership development, investigations, and organizational change. Advises leaders, resolves complex employee matters, implements HR policies and programs, and supports organizational capability. The role is remote with travel under 25% and requires at least five years of progressive HR experience, including three years managing direct reports.

Manage and grow organic social media for Colibri Group’s Teacher Education Ecosystem. Responsibilities include developing channel strategies and editorial calendars, creating and publishing short-form video and other content, appearing on camera, engaging communities, analyzing performance and attribution, managing influencer partnerships, and collaborating with marketing, design, content, and paid media teams. Occasional travel may be required.

The Director of Data owns the company’s data platform, governed metrics, client identity resolution, data quality, privacy controls, and AI-ready datasets. This leader manages the data team, establishes governance and operating standards, oversees warehouse and pipeline architecture, and ensures reliable data for Finance, leadership, products, and ML/LLM systems. The role requires hands-on technical leadership, roadmap ownership, stakeholder communication, and accountability for data reliability, lineage, security, and platform costs.

Facilitates Scrum ceremonies, maintains backlog readiness, removes technical and organizational blockers, coordinates dependencies and UAT, tracks delivery metrics, coaches teams on Agile practices, and pilots AI tools to improve delivery efficiency.