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Top Customer Success Jobs in Santa Cruz, CA
Healthtech • Information Technology • Software • Automation
The Enterprise Customer Success Manager will lead state contracts for Impruvon, ensuring successful implementation and expansion of the platform, managing relationships with stakeholders, and overseeing a team of In-State Customer Success Managers.
Top Skills:
ConfluenceHubspotJIRA
Big Data • Cloud • Information Technology • Software • Analytics
As a Senior Technical Customer Success Manager, you will advise enterprise customers, enhance relationships, lead lifecycle programs, and align business goals with technical strategies.
Top Skills:
ApmBi Reporting ToolsDevOpsMode AnalyticsMonitoringObservabilityOpentelemetrySaaSSQL
Healthtech • Insurance
As a Customer Success Associate, you will assist brokers and administrators by resolving issues and ensuring a seamless healthcare experience, while managing compliance and administrative tasks effectively.
Top Skills:
Hipaa
Artificial Intelligence • Healthtech • Analytics • Biotech
The Senior Manager of Customer Success will lead strategies to ensure customer satisfaction, retention, and value realization in a regulated pharmaceutical environment, managing complex escalations with Sales and cross-functional teams.
Top Skills:
Crm PlatformsCustomer Experience Measurement SystemsReporting Tools
Information Technology • Consulting
The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.
Top Skills:
ExcelMicrosoft OutlookMicrosoft Power PointMicrosoft WordSalesforce
Automotive
As a Customer Success Manager II at RevolutionParts, you will guide customers through the use of e-commerce solutions, build long-lasting relationships, and ensure customer satisfaction while collaborating with internal teams.
Top Skills:
BigcommerceEcommerceGoogle AdwordsGoogle AnalyticsMagentoSaaSShopifyWoocommerce
Automotive
The Customer Success Manager will guide customers in implementing e-commerce solutions, build trusted relationships, analyze data for sales growth, and ensure exceptional service while overseeing customer journeys in a SaaS setting.
Top Skills:
AIBigcommerceEcommerceExcelMagentoSaaSShopifyWoocommerce
Edtech • Software
As a Client Success Specialist, you will manage inbound customer support, helping districts with product adoption, resolving issues, and collaborating with teams to improve customer experience. You will also analyze support trends and engage with your accounts throughout the year.
Top Skills:
Ai ToolsIntercom
Artificial Intelligence • HR Tech
The Scaled Customer Success Manager will enhance customer success for SMB and Mid-Market clients by managing onboarding, engagement, and product adoption, while also identifying upsell opportunities.
Top Skills:
GainsightOutreachPendoSaaSSalesforceVitally
Artificial Intelligence • Information Technology • Software
The Senior Customer Success Manager will oversee a portfolio of enterprise customers, manage renewals and expansions, engage stakeholders, identify risks, and contribute to process improvement efforts.
Top Skills:
Salesforce
Consumer Web • Software • Business Intelligence
The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.
Top Skills:
CpaCpcData AnalysisExcelPpc
Artificial Intelligence • Sales
As a Customer Success Representative, you will support Dubber's channel partners and customers, ensuring high-quality service, onboarding, and retention, while troubleshooting issues and maintaining relationships to drive satisfaction.
Top Skills:
Crm PlatformsSalesforce
New
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Information Technology • Software
The Customer Success Manager - VMware onboarding customers, guiding them through product lifecycles, maintaining relationships, analyzing usage data, and ensuring customer satisfaction and growth.
Top Skills:
Microsoft Dynamics AxExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordVMware
Software
The Customer Success Manager will build B2B relationships with SMB clients, drive user engagement, manage onboarding and training, and collaborate with internal teams to enhance customer satisfaction.
Top Skills:
Customer Success SoftwareScience Communication ToolsWebinar Software
Artificial Intelligence • Machine Learning • Generative AI
The role involves managing relationships with advertising partners, guiding them through onboarding, analyzing campaign performance, and collaborating cross-functionally to enhance the advertiser experience and support growth.
Top Skills:
ExcelGoogle SheetsSQL
Software
As a Customer Success Manager, you will guide educators in utilizing Edmentum solutions, ensuring customer success from onboarding through renewal, and promoting engagement with district leaders.
Top Skills:
Data AnalysisEducation Technology
Security • Cybersecurity
Manage Customer Success operations by optimizing processes, analyzing data for insights, and providing tools for team efficiency in a SaaS environment.
Top Skills:
Ai-Powered WorkflowsAsanaDatabricksExcelGainsightGongGoogle SheetsPendoSalesforce SuiteSigmaSmartsheetTableauTaskray
Information Technology
The Sr. Customer Success Manager - Enterprise will drive customer adoption, renewals, and develop strategies for long-term customer value, while managing executive relationships and operationalizing processes for scale.
Top Skills:
Bi ToolsCRMGainsightMarketing AutomationSaaS
Information Technology
The Principal Customer Success Manager at 6sense manages strategic customer relationships, drives customer growth, ensures product adoption, and oversees account plans to foster customer success and ROI.
Top Skills:
Bi (TableauCRMDomoMarketing AutomationMicrostrategy)
Software
Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.
Top Skills:
Digital Marketing
Fitness • Healthtech
Manage client relationships, support and lead Client Success Managers, oversee performance, resolve issues, and enhance client satisfaction and retention.
Top Skills:
Cloud SaasMS OfficeSalesforce
Big Data • Cloud • HR Tech • Payments • Software
The Client Success Manager manages client accounts, ensures satisfaction, fosters relationships, identifies upsell opportunities, and advocates for clients within the company.
Top Skills:
Crm ToolsHubspotSalesforce
Software
The Digital Customer Success Manager facilitates customer relationships, manages service delivery, drives product adoption, and identifies upsell opportunities to enhance customer experiences and loyalty.
Top Skills:
SaaS
HR Tech • Software
As a Customer Success Manager II, you will manage a portfolio of over 200 accounts, drive product adoption, and own customer renewals. You’ll use data to assess risks and opportunities while collaborating with sales and product teams to enhance customer experience.
Top Skills:
DocusignGainsightSalesforce
Healthtech
The Manager of Customer Success leads a team to ensure customer adoption and retention while driving operational excellence and customer outcomes.
Top Skills:
Atlassian (Confluence & Jira)SalesforceZendesk
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