Top Operations & Support Jobs in San Diego, CA

Supports Workday Financials and related finance applications through configuration, reporting, integrations, testing, production support, troubleshooting, documentation, and continuous improvement. Partners with Finance, Accounting, Procurement, FP&A, and technology teams to translate business needs into system solutions, improve workflows, validate data, and deliver finance systems projects.

Handles complex professional liability claims, primarily legal malpractice claims. Responsibilities include investigating claims, evaluating coverage and risk transfer opportunities, assessing liability and damages, setting appropriate reserves, managing litigation and counsel relationships, negotiating resolutions, communicating exposures, and developing strategies for favorable outcomes. Periodic travel is required for mediations, trials, and related meetings.

Own the Salesforce org, including user administration, security, automation, data quality, integrations, reporting, releases, and user support. Partner with Sales, Customer Success, and Marketing to translate requirements into scalable solutions, manage Salesforce CPQ and revenue-stack integrations, troubleshoot issues, train users, and recommend improvements. The role requires maintaining and modernizing a legacy Salesforce environment while supporting pipeline, forecasting, renewals, and customer success workflows.

Provide administrative support to the Default/Foreclosure department including processing fees/costs and invoices, preparing audit folders, refunds and payoff requests, performing internet research for utilities/HOAs, updating internal systems, distributing mail and sales notifications, and creating summaries and spreadsheets.

Leads Payment Integrity business operations by monitoring turnaround times, queue health, backlogs, SLAs, quality, and productivity. Designs and launches scalable workflows, manages change and training, tracks KPIs, coordinates vendors and cross-functional teams, integrates AI agents, and resolves operational blockers. Drives continuous improvement, operational performance, escalation management, and measurable business outcomes in a healthcare technology environment.

Processes financial aid applications, verifies student information, determines eligibility, and updates aid records and awards. Maintains accurate student files, reconciles admissions and financial aid records, authorizes disbursements, and ensures compliance with federal, state, and university requirements. Provides routine guidance to students and staff, resolves documentation questions, supports system updates and testing, and assists with audits, reviews, and financial aid process improvements.

Own Salesforce administration, configuration, security, data quality, integrations, maintenance, governance, and roadmap contributions. Translate stakeholder needs into scalable declarative solutions, troubleshoot complex platform issues, manage connected GTM applications, support releases and deployments, improve adoption through training, and maintain documentation. Partner with Sales, Marketing, Customer Success, Finance, Product, and Engineering to enhance reporting, automation, and platform usability.

Own and optimize Fleetio’s go-to-market systems and data workflows across Salesforce, Clay, ZoomInfo, RingLead, LeanData, Zapier, and Slack. Responsibilities include data enrichment, deduplication, routing, automation, integration monitoring, documentation, governance, vendor management, and cross-functional partnership with Sales, Marketing, Customer Success, Revenue Operations, and Salesforce administrators.

Coordinates agency-wide training, quality assurance, compliance tracking, documentation reviews, chart audits, and continuous improvement activities. Maintains training and compliance systems, follows up on certifications and requirements, analyzes audit data, prepares leadership reports, supports contract monitoring, facilitates performance improvement meetings, and assists with policies, procedures, onboarding, and training materials.

Leads business continuity, disaster recovery, crisis management, and operational resilience programs. Responsibilities include business impact analyses, risk assessments, continuity and recovery planning, tabletop exercises, crisis simulations, training, after-action reporting, corrective action tracking, stakeholder coordination, software administration, and regulatory compliance. The role partners with technology, security, business, and vendor teams to improve organizational resilience and ensure critical functions recover effectively during disruptions.

Provides technical troubleshooting and functional support for Jenzabar products used by higher education institutions. Resolves application and system issues using SQL, logs, browser developer tools, and structured workflows; manages multiple customer cases; documents solutions; communicates with customers and internal teams; and escalates issues to Product and Engineering. The role requires customer empathy, strong prioritization, problem-solving, communication, adaptability, and familiarity with web applications, enterprise software, and higher education processes.