Responsibilities:
Support Workday Financials and related finance applications, including financial management, procurement, reporting, and connected business processes.
Partner with Finance stakeholders to gather, analyze, and document business needs, requirements, and functional specifications.
Evaluate current processes and workflows, identify gaps and inefficiencies, and recommend improvements that support Finance priorities.
Configure and maintain Workday business processes, security-related requirements, reports, calculated fields, and other functional components within the role’s scope.
Support integrations and data flows between Workday and adjacent finance applications; coordinate with technical teams when issues require deeper integration or engineering support.
Provide day-to-day production support, troubleshoot system issues, communicate resolutions, and escalate risks or defects appropriately.
Create, maintain, and improve scheduled and ad hoc reports using appropriate Workday reporting tools.
Partner with Finance and Technology Services teams to validate data accuracy, investigate reporting discrepancies, and improve data visibility.
Develop test plans, test cases, and acceptance criteria; execute or coordinate testing for configuration changes, integrations, reports, and system releases.
Support project planning and delivery for Finance systems initiatives, including requirements, process design, testing, documentation, and implementation activities.
Stay current on Workday releases, product capabilities, and relevant finance systems practices; identify opportunities to use new functionality to improve business processes.
Create and maintain functional documentation, procedures, job aids, and support materials.
Build effective working relationships with Finance, Accounting, Procurement, FP&A, and other cross-functional partners.
Required Qualifications:
Minimum of 5 years of experience supporting Finance organizations, Finance systems, business applications, or a related area.
At least 3-4 years of hands-on experience with Workday Financials or comparable ERP finance modules.
Working knowledge of Finance processes, procedures, and policies, with the ability to translate business requirements into system solutions.
Experience with requirements gathering, process analysis, gap analysis, functional design, system configuration, testing, reporting, and documentation.
Experience troubleshooting system issues and communicating clear, actionable resolutions to business stakeholders.
Strong analytical, problem-solving, organizational, and customer-service skills.
Strong written and verbal communication skills, including the ability to facilitate discussions with technical and non-technical stakeholders.
Ability to manage multiple priorities, work independently, meet deadlines, and adapt effectively to change.
Preferred Qualifications:
Experience with Workday procurement, expenses, accounting, reporting, or related Finance functionality.
Experience supporting integrations or data flows between Workday and adjacent finance applications.
Experience with Workday reporting, business processes, calculated fields, and data validation.
Experience working in a healthcare, technology, or other complex operating environment.
Experience supporting enterprise software releases, implementations, or continuous improvement initiatives.
Physical / Cognitive Requirements:
- Stamina, strength, mobility, manual dexterity, vision, hearing, environmental factors.
- Ability to effectively communicate and engage with others, with accommodations available for visual or auditory impairments
- Ability to handle physical tasks related to the job, with accommodations provided as needed.
- Ability to respond effectively to changing situations, with accommodations available for varying response times.
- Prompt and regular attendance at assigned work location.
- Ability to remain seated in a stationary position for prolonged periods.
- Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
- No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
- Problem-solving, decision-making, attention to detail, critical thinking, communication skills, stress tolerance.
- Facilitate communication and collaboration with clients and stakeholders.
- Adaptability to different work environments, with support provided for managing workload and pace
- Ability to maintain focus and attention on tasks, with accommodations available for individuals with attention-related conditions.
The base salary range for this full-time position is $116,050 - $127,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.
- Remote-first culture
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
- Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
- 12 weeks of 100% Paid Parental leave
- Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
- Work-From-Home reimbursement to support team collaboration home office work
Skills Required
- At least 5 years of experience supporting Finance organizations, Finance systems, business applications, or a related area.
- At least 3-4 years of hands-on experience with Workday Financials or comparable ERP finance modules.
- Working knowledge of Finance processes, procedures, and policies, with the ability to translate business requirements into system solutions.
- Experience with requirements gathering, process analysis, gap analysis, functional design, system configuration, testing, reporting, and documentation.
- Experience troubleshooting system issues and communicating actionable resolutions to business stakeholders.
- Strong analytical, problem-solving, organizational, and customer-service skills.
- Strong written and verbal communication skills, including facilitating discussions with technical and non-technical stakeholders.
- Ability to manage multiple priorities, work independently, meet deadlines, and adapt effectively to change.
- Experience with Workday procurement, expenses, accounting, reporting, or related Finance functionality.
- Experience supporting integrations or data flows between Workday and adjacent finance applications.
- Experience with Workday reporting, business processes, calculated fields, and data validation.
- Experience working in a healthcare, technology, or other complex operating environment.
- Experience supporting enterprise software releases, implementations, or continuous improvement initiatives.
Included Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Included Health and has not been reviewed or approved by Included Health.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage with employer-paid contributions and free access to the company’s own services enhances total rewards. Feedback suggests robust mental health support, telemedicine, and wellness programs strengthen perceived care quality.
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Parental & Family Support — Paid parental leave and family-building benefits, including fertility coverage and financial assistance for adoption and surrogacy, are seen as meaningful supports. Feedback suggests compassionate leave and free family access to care add tangible value for caregivers.
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Leave & Time Off Breadth — Flexible, non‑accrued vacation, generous PTO, paid volunteer time, floating holidays, and sabbaticals are consistently emphasized. Feedback suggests remote‑friendly flexibility and additional rest days during high‑stress periods improve work-life balance.
Included Health Insights
What We Do
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
Why Work With Us
Here, initiative meets purpose. We have bold aspirations that drive our work. We care in a way that shows in everything we do. At Included Health, you will join a team that is propelled by the opportunity to redefine healthcare for all. It's work worth caring about.
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