Top Operations & Support Jobs in San Diego, CA

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

Lead and manage a team of VA-accredited service officers to identify and file DoD and VA benefits claims, maintain an active caseload (~33%), provide training/coaching, manage budget and performance, build partnerships, report outcomes, and represent WWP publicly.

Responsible for improving operational systems, collaborating with business stakeholders, managing projects, and leading system implementations in Supply Chain Operations.

The ERP Operations Training Manager designs and delivers ERP training for Operations users, collaborates with teams for content alignment, and assesses training effectiveness.

The role involves guiding business process changes and configuration in SAP ECC, particularly focusing on the PP module, managing multiple priorities and projects.

The Infrastructure BA serves as a liaison between the business and IT, developing system requirements, assisting in business process redesign, and providing technical support, particularly focusing on Active Directory and ITIL projects.

Provide high-level executive support to the CEO/Managing Partner, managing complex calendars, travel, meetings, communications, confidential files, board and firm events, expense reports, and stakeholder coordination while improving processes and ensuring executive efficiency.

Conducts regulatory complaint review processes, ensures compliance, coordinates with sites, implements corrective actions, and trains new associates on complaint handling.

Five-month leadership development program training candidates to become front-line Operations Managers. Trainees gain hands-on field experience leading frontline employees, coaching, improving operational efficiency, supporting DOT/OSHA safety programs, managing route operations, and driving customer satisfaction. Successful graduates transition into Operations Manager roles overseeing performance, safety, dispatch/routing, and fleet coordination.

Administer, maintain, and secure enterprise servers and virtual environments across global Live Virtual Constructive (LVC) environments. Implement configurations, updates, and patches; troubleshoot complex issues; support DoD cybersecurity compliance (STIGs, RMF); maintain system documentation and baselines; and perform other assigned duties to ensure system reliability and performance.