Top Operations & Support Jobs in San Diego, CA

Provides high-level executive and administrative support to the Chief Commercial Officer and Commercial Leadership Team. Responsibilities include complex calendar management, domestic and international travel coordination, meeting and offsite planning, agenda and presentation preparation, action-item tracking, operating-rhythm support, administrative processes, and confidential information management. The role also coordinates selected commercial initiatives and adopts AI, automation, and emerging productivity tools to improve team efficiency.

Manage a scattered, multi-owner residential portfolio (500–700 units), lead and coach onsite teams (6–10 direct reports), oversee financial and operational performance, owner relations, tenant satisfaction, budgeting, and value-enhancement strategies.

Manage transaction coordination and team operations for the San Diego Life Science team, including calendar and tour coordination, marketing materials and campaigns, tenant pursuit forms, financial analysis, reporting, vendor expense tracking, and event support. Serve as primary team coordinator and client contact while leveraging Excel, Adobe tools, AI, CoStar, and Matterport to maintain listings, competitive sets, and market intelligence.

Manages the Academic Success team, overseeing customer consultations, course advising, escalations, service quality, scheduling, coaching, and performance. Develops customer-service processes, templates, playbooks, and knowledge-base content; analyzes interaction data and feedback to improve satisfaction and re-enrollment. Supports parents in selecting appropriate courses, coordinates cross-functional issue resolution, and ensures timely, high-quality responses across email and phone channels.

Lead a global fraud operations organization responsible for investigations, chargebacks, abuse monitoring, operational risk mitigation, and grey market enforcement across PlayStation. Develop scalable controls and investigative programs addressing payment fraud, account compromise, entitlement abuse, reseller activity, and marketplace manipulation. Partner cross-functionally to improve automation, policies, customer outcomes, and fraud recovery. Manage KPIs, workforce planning, executive reporting, process improvements, and team capability development.

Coordinate daily office operations, front desk services, facilities requests, supplies, meetings, hospitality, mail, onboarding, events, records, expenses, and administrative support. Serve as a primary contact for employees, visitors, vendors, and building management while supporting workplace initiatives, marketing, business development, client materials, and process improvements. Maintain an organized, welcoming, and efficient professional-services workplace.

Supports vacation ownership sales operations under a licensed broker by coordinating scheduling, meetings, training logistics, goal tracking, document workflows, transaction records, signatures, trust-fund processing, and factual status updates. Ensures compliance with California real estate regulations and maintains audit-ready documentation. The role is unlicensed initially, prohibits negotiation or sales activities, and requires obtaining an unrestricted California real estate license within 120 days of hire.

Provides Tier II technical support for applications, hardware, networks, servers, workstations, cloud environments, and mobile devices. Troubleshoots complex issues, manages user accounts and permissions, documents solutions, monitors systems, and reports incident trends. The role also mentors junior staff and participates in software deployments, system upgrades, and network enhancement projects while delivering strong customer service.

Provides Tier II technical support for application, hardware, network, server, workstation, cloud, and mobile-device issues. Troubleshoots Windows, macOS, and Linux environments; manages user accounts, permissions, and access rights; monitors systems and networks; documents resolutions; mentors junior staff; and supports software deployments, upgrades, and network projects. Tracks incident trends and root causes to improve IT service delivery and user experience.

Provides on-call office services coverage across regional client sites, supporting mail and package handling, shipping and receiving, printing, copying, binding, scanning, facilities upkeep, pantry and supply management, meeting-room setup, reception, concierge services, visitor registration, call routing, and light administrative tasks. The role requires strong customer service, organization, flexibility, reliable transportation, and the ability to travel between sites within the assigned region.