Top Tech Jobs & Startup Jobs in San Antonio, TX

Provides Tier 1 support for enterprise and SMB SaaS customers through chat, email, text, phone, and screen sharing. Troubleshoots complex technical issues, communicates clearly, de-escalates interactions, follows incident response protocols, and identifies trends, churn risks, and upsell opportunities. The role also contributes to knowledge resources, process improvements, cross-functional collaboration, and occasional extended or holiday coverage.

Lead a team of 3–5 frontend engineers and drive Boulevard’s modular frontend modernization. Own React architecture using Module Federation and Micro Frontends, guide Angular-to-React migration, support CapacitorJS-based hybrid mobile experiences, and establish standards for performance, quality, security, and developer experience. Partner with product, design, architecture, backend, and mobile teams on platform roadmaps, mentor engineers, resolve complex incidents, support hiring, and communicate technical strategy to executives.

Lead design strategy and execution across Boulevard's platform: define success metrics, design end-to-end journeys and scalable patterns, partner with Product and Engineering to preserve design intent, evolve the design system, mentor designers, and explore trustworthy AI-driven product enhancements focused on user value.

Owns employee workplace technology, including device and account provisioning, access management, IT support, SaaS inventory, onboarding and offboarding processes, and workplace technology governance. Builds and deploys AI-powered automations and agentic workflows for non-clinical teams using tools such as Claude, Make.com, Zapier, and similar platforms. Measures automation ROI, documents solutions, and partners with People, Technology, and CTO stakeholders.

Coordinates strategic programs for an Application Security organization, managing governance, documentation, milestones, risks, blockers, change initiatives, stakeholder communications, and leadership reporting. Facilitates cross-functional meetings, analyzes program data using SQL and IQL, identifies problems, researches solutions, and drives iterative improvements. The role requires Japanese proficiency, extensive program management experience, PMO collaboration, strong communication, and independent problem-solving skills.

Manages daily social publishing across Instagram, TikTok, YouTube, and Facebook; captures and edits short-form event video; engages dancers, studios, and parents; prepares weekly performance reports; identifies trends; and coordinates user-generated and creator content, including rights and approvals. The role requires strong brand-voice writing, social fluency, organization, trend awareness, and willingness to travel to events and work occasional peak-season weekends.

Directs the claims management function for Master Policy TLL and Contents Claims. Leads claims adjusters, oversees complex claim adjustment and settlements, ensures regulatory compliance, manages disputes and DOI complaints, represents the company in depositions, and improves departmental performance. The role also develops team capabilities, maintains external stakeholder relationships, and analyzes claims trends and operational metrics.

Lead and grow Fireblocks’ product marketing organization, developing global go-to-market strategies, market positioning, messaging, product launches, sales enablement, and customer adoption initiatives. Partner with product management, customers, analysts, and cross-functional teams to shape roadmap decisions and capitalize on emerging digital asset opportunities. Manage team strategy, OKRs, professional development, and a culture of excellence.

Test web, mobile, backend, and AI products; design risk-based testing strategies; create test cases, checklists, and shared data; report, troubleshoot, prioritize, and triage bugs; own end-to-end testing; review requirements; collaborate with product and engineering throughout the SDLC; and advocate for quality and process improvements in a remote environment.

Own approximately eight strategic enterprise accounts, develop territory and account plans, generate outbound pipeline, and expand customer relationships. Drive LaunchDarkly adoption, manage complex consultative sales cycles, and engage executive stakeholders at Fortune 500 companies. Collaborate with solutions engineering, customer success, support, marketing, product support, developer relations, and revenue operations teams. The role requires experience with large SaaS deals, land-and-expand strategies, quota attainment, and executive-level selling.

Own enterprise feature-management capabilities end to end across Go backend and TypeScript/React frontend. Design for permissions, auditability, scale, performance, APIs, Terraform, data residency, regional isolation, and resilience. Collaborate directly with enterprise customers, improve observability and operability, participate in on-call, align cross-functional teams, mentor engineers, and deliver features from problem framing through production support.

Supports daily administrative and operational activities by maintaining records and spreadsheets, coordinating requests, tracking tasks and deadlines, preparing basic reports, resolving routine issues, and providing general assistance to managers and teams. The role requires strong organization, communication, follow-up, problem-solving, and the ability to work independently in a remote environment.

Prepare, review, and process invoices; verify billing information; maintain billing records; investigate and resolve discrepancies; answer basic billing questions; organize documentation; and collaborate with internal teams to resolve billing issues.

Process and enter customer orders, verify accuracy and completeness, update customer and order records, resolve missing information with internal teams, maintain documentation, and complete assigned tasks on schedule. The role requires strong attention to detail, computer and typing skills, spreadsheet and business-system familiarity, organization, communication, and independent work in a remote environment.

Owns day-to-day relationships with GRC and compliance automation partners, managing referrals, deal registration, partner-sourced pipeline, dashboards, and forecasting. Coordinates Sales, Marketing, BDR, Audit, and Product teams; resolves escalations; improves partner and customer experiences; and builds scalable enablement, communication, and referral processes. The role requires strong analytics, cross-functional influence, relationship management, and familiarity with GRC, compliance, audit, or security frameworks.