Top Customer Success Manager Jobs

The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.

As a Customer Success Manager, you will drive customer success through training and support while managing relationships with farms utilizing ag-tech solutions.

Serve as primary contact for strategic retail customers, driving retention, adoption, and expansion through executive relationship-building, account planning, cross-functional coordination, and Executive Business Reviews. Advocate for customers internally, support professional services and projects, identify growth opportunities, track customer data and outcomes, and meet retention, adoption, and growth targets.

Lead post-sale lifecycle for CIQ Planning: govern implementations, build methodology and health metrics, drive adoption/expansion, partner cross-functionally, and turn customer outcomes into roadmap and revenue impact.

Lead onboarding, training, and adoption for Weave's AI-driven SaaS platform; customize document templates; establish CS processes; drive account advocacy, renewal, and expansion; act as customer-product conduit; provide virtual and in-person enablement (up to 50% travel).

Manage strategic New Verticals accounts through implementation and full lifecycle: set goals, drive value and adoption, forecast renewals, identify expansion opportunities, collaborate cross-functionally, and lead customer meetings and program strategy to retain and grow revenue.

Vantage seeks a Senior Customer Success Manager to oversee post-sale customer engagement, offering onboarding, training, and support to enhance customer satisfaction and product adoption.

In this role, you will lead member engagement and partnerships in healthcare, analyzing data to inform strategies and building client relationships.

The Senior Customer Success Manager is responsible for managing strategic relationships with enterprise clients, focusing on program adoption and customer satisfaction, while collaborating with cross-functional teams and ensuring value realization.

Manage a book of complex enterprise and API customers: run QBRs, own renewals, handle escalations, influence product/engineering, build CS templates/processes, and drive expansion and operational improvements.

The Customer Success Manager will onboard new customers, ensure satisfaction, become knowledgeable about financial advisory needs, and communicate effectively between clients and developers.

The Customer Success Manager will develop relationships with key accounts, drive product adoption, monitor customer engagement, and identify opportunities for renewals and upsells, all while providing exceptional customer support.

The Customer Success Manager at IP Fabric drives adoption and value realization for network assurance in large enterprises, coordinating onboarding, technical guidance, and cross-functional collaboration for account success.

The Senior Customer Success Manager drives customer value and retention through technical solutions, onboarding, and relationship management, ensuring customers realize the full value of AppsFlyers platform while collaborating with various internal teams.

As a Customer Success Representative at Luma, you will manage customer relationships, provide feedback to teams, and develop success processes.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.

The Senior Customer Success Manager will act as a strategic partner for fintech clients, guiding them in onboarding, integrating, and maximizing the use of BitGo's digital asset solutions, while ensuring customer satisfaction and engagement through strong relationship management.

Manage high-growth accounts as a strategic advisor, focusing on retention and expansion, while engaging C-suite stakeholders and leading cross-functional teams.

The Senior Customer Success Manager will ensure customer adoption of Workato's Intelligent Automation Platform, develop relationships, provide technical expertise, and mentor the CSM team while focusing on retention and growth.

Lead post-sales technical strategy and adoption for enterprise customers, driving ROI and NRR. Guide cloud-native, semantic layer, and AI/ML integrations; run executive QBRs, technical enablement, telemetry-driven health monitoring, and escalations; partner with Product, Engineering, and Sales to expand accounts and influence product roadmap.

Develop and nurture relationships with enterprise customers, collaborate with sales, monitor customer health scores, and advocate for customer needs within the business.

The Senior Customer Success Manager will act as a trusted advisor for strategic customers, ensuring their success, managing relationships, and delivering product value throughout the customer lifecycle. Responsibilities include stakeholder engagement, cross-department collaboration, proactive communication, and tracking customer outcomes to drive retention and growth.

Manage a portfolio of enterprise and strategic accounts to drive adoption of NodeZero. Onboard clients, act as trusted advisor, identify risks and upsell opportunities using usage data, conduct QBRs, relay customer feedback to product teams, and secure renewals.

As a Customer Success Manager, you'll oversee customer onboarding, drive adoption, serve as an advisor, enhance product usage, and identify risks for enterprise and mid-market accounts.

The Senior Customer Success Manager will manage customer relationships, oversee pilot implementations, and collaborate with engineering to fulfill customer needs while building foundational processes for customer success.