Top Customer Success Manager Jobs

The Senior Customer Success Manager will drive customer adoption and engagement, own a portfolio of enterprise clients, and advise C-level stakeholders.

The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.

The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.

Own a 750-account book as the primary strategic partner to drive adoption, retention, renewals, and expansion for PreVeil's cybersecurity SaaS. Build executive relationships, lead save motions, forecast renewals, execute adoption plans, leverage AI and Salesforce for scaled engagement, and collaborate cross-functionally on strategic CS initiatives to protect and grow revenue while helping customers achieve CMMC compliance.

Own executive relationships and value realization for strategic enterprise accounts. Lead agentic AI migration programs, drive renewals and expansion, partner cross-functionally, mentor CSM team, and codify migration playbooks to scale best practices.

Own end-to-end client relationships for a book of B2B SaaS customers: drive adoption, engagement, retention, and expansion of AI-powered contract drafting tools. Lead onboarding, training, large-scale rollouts, and translate customer feedback into product improvements while designing scalable CS processes and tracking health metrics to demonstrate value.

The Enterprise Customer Success Manager will manage a portfolio of ecommerce clients, ensuring they achieve product adoption and long-term success with AI-enabled workflows and support operations optimization.

The Senior Customer Success Manager at Allego drives customer adoption and usage of the Allego platform, ensuring satisfaction and promoting expansion through strong relationship management and project oversight.

The Senior Customer Success Manager leads customer interactions to enhance adoption of Brightree products, ensuring value through strategy alignment, performance monitoring, and relationship management.

The Senior Customer Success Manager drives customer adoption of Brightree solutions, manages key accounts, and collaborates with stakeholders to improve efficiency alongside business goals, requiring extensive HME operations expertise.

Manage a book of strategic SaaS accounts (15-20 logos) to drive adoption, ROI, retention, and growth. Provide product expertise, training, executive business reviews, risk mitigation, and cross-functional collaboration with Sales, Services, Support, Product, and Engineering.

Lead a portfolio of enterprise accounts to drive adoption, retention, and expansion. Act as strategic advisor, run full CS motions (onboarding, success plans, QBRs, renewals), mentor junior CSMs, lead scoped initiatives, resolve complex escalations, and surface customer insights to Product and Engineering to influence roadmap and processes.

Own end-to-end onboarding and activation for new B2B SaaS customers, driving time-to-first-purchase and GMV within 60–90 days by project-managing implementations, removing friction, collaborating cross-functionally, building scalable playbooks, and measuring activation metrics.

The Sr. Customer Success Manager at Sprinklr drives customer adoption and ROI while managing relationships and ensuring product value realization through a consultative approach and deep understanding of customer needs.

Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.

Manage a portfolio of B2B SaaS customers to drive retention and expansion. Build multi-threaded relationships, run customer meetings, manage renewals and upsells, coordinate with Product/Marketing/Sales, and handle support and account management duties.

Manage a portfolio of mid-enterprise investment and wealth management clients to drive onboarding, adoption, renewals, upsell, and retention. Develop account plans, deliver training and workshops, analyze usage and health with AI-enabled tools, coordinate cross-functional teams, advocate product feedback, and support customer reference programs. Domestic travel up to 25%.

Manage and nurture a portfolio of mobile app customers to ensure successful implementation and adoption of RevenueCat. Act as a growth advisor: analyze customer data, propose actionable tactics, create educational content (workshops, guides), and collaborate with Product, Sales, and Marketing to influence product and drive customer revenue growth.

The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.

The Senior Customer Success Manager partners with customers to enhance their value from Exostar's solutions, ensuring renewal and expansion opportunities while mentoring junior team members.

The Senior Customer Success Manager will lead Enterprise and Mid-Market customers, driving adoption and retention while collaborating with internal teams.

The Senior Customer Success Manager drives loyalty for home service clients, ensuring successful delivery of digital marketing solutions and maintaining strong client relationships.

The Customer Success Manager will onboard and expand customer relationships, ensuring value realization from the AI platform, leading business reviews, and advocating for product improvements based on customer feedback.

Manage the customer lifecycle, handle implementations, work with engineering on requirements, build customer success processes, and educate users.

The Senior Customer Success Manager oversees enterprise customer success, driving renewals, value realization, and executive engagement while managing complex accounts.