Top Customer Success Manager Jobs

The Customer Success Manager at DataHub will manage enterprise accounts, drive product adoption, and build relationships to ensure customer success and satisfaction.

The Customer Success Manager will lead post-sales activities, enhance customer adoption, conduct business reviews, manage escalations, and collaborate across departments to drive value from Dialpad products.

The Client Success Manager at Chartbeat ensures customer satisfaction and retention by driving onboarding, managing account expansions, and aligning cross-departmental strategies to enhance customer outcomes across global markets.

The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.

Manage end-to-end advertising campaign lifecycle including planning, proposals, delivery, and analysis. Lead RFP strategy, collaborate with sales and cross-functional teams, cultivate client relationships for retention and growth, identify revenue opportunities, and deliver actionable mid/post-campaign insights to optimize performance.

As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.

The Client Success Manager will onboard clients, track satisfaction KPIs, conduct training, and manage relationships to enhance platform usage and success.

The Technical Customer Success Manager at Sentry ensures customer onboarding, value realization, and drives product adoption by collaborating with stakeholders and advocating for customer needs.

As a Customer Success Manager, you'll enhance client relationships post-sale, guide onboarding, and drive product adoption for investment firms.

The Customer Success Manager will drive customer adoption, support onboarding, and collaborate with internal teams to expand usage of Tines' platform and ensure customer satisfaction.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

As a Customer Success Manager, you will build relationships, drive customer satisfaction, manage issues, and ensure product adoption post-implementation.

The role involves advocating for customers, managing requirements, providing training, ensuring renewals, and gathering feedback, all while collaborating with cross-functional teams.

The Customer Success Manager advocates for customer needs, manages requirements, trains users, builds relationships, and collaborates with teams to ensure satisfaction and renewals.

The Customer Success Manager will drive customer satisfaction by building relationships, leading onboarding, and ensuring platform adoption while providing actionable insights and support post-launch.

As a Strategic Customer Success Manager, you'll manage high-value enterprise accounts, driving retention and growth by building relationships and advocating for customers internally. You'll guide customers in leveraging sustainability data for business transformation, while coordinating internal teams and planning governance with executive stakeholders.

Manage customer relationships, ensure satisfaction, address inquiries, conduct product demos, and collaborate with internal teams to improve customer success.

Manage a portfolio of SaaS customers, build relationships, monitor usage, prevent churn, handle support and troubleshooting, identify upsell/renewal opportunities, and relay customer feedback to product and engineering.

Manage a portfolio of ~20 enterprise Max customers as an executive-facing strategic advisor. Develop Executive Success Plans, conduct business reviews and onsite workshops, drive automation adoption and retention, identify risks, use data to recommend expansions, and partner with specialists and product to deliver measurable growth. ~30% travel.

Manage and grow a book of school-district accounts by building relationships, driving retention, identifying upsell opportunities, managing renewals/RFPs, coordinating cross-functionally, delivering training, and mitigating service risks to maximize customer value.

Manage post-sale execution of complex advertising and events programs as single client contact. Coordinate internal teams, launch contracted deliverables across product suites, track timelines and deal health, build long-term client relationships, and provide strategic recommendations to ensure program performance and client satisfaction.

Manage a defined portfolio of clients to drive adoption, retention, and expansion of the InvoiceCloud platform. Build strategic relationships, identify upsell opportunities, troubleshoot integrations, use Salesforce and analytics to inform action plans, and execute scalable engagement cadences. Periodic onsite travel and cross-functional collaboration required to resolve issues and deliver measurable client outcomes.

Manage a portfolio of post-onboarding SMB SaaS clients, build stakeholder relationships, monitor AI agent performance, drive renewals and expansion, run performance reviews using data, identify risks, coordinate handoffs with onboarding, and relay client insights to product and GTM teams.