Top Customer Success Manager Jobs

Lead post-sales onboarding and software configuration, monitor customer health and satisfaction, resolve issues, drive renewals/upsells, build stakeholder relationships, collaborate with Account Executives on demos, and provide ongoing support to maximize product value.

Manage strategic U.S. federal and government accounts as primary customer contact. Drive adoption, monitor health metrics, lead trainings, surface product feedback, support renewals and upsell, and align success strategies with federal acquisition and compliance requirements.

Manage relationships with dealership customers to drive product adoption, demonstrate ROI, minimize churn, analyze performance data, and coordinate cross-functional plans to optimize customer lifetime value and revenue opportunities.

Manage relationships with enterprise automotive customers, drive product adoption and ROI, analyze performance data to reduce churn, collaborate cross-functionally to optimize revenue and customer health, and implement processes to support client success.

Drive customer satisfaction, onboarding, training, and retention for VOLT's SaaS platform. Act as customer advocate, provide Tier 1 support, identify expansion opportunities, collaborate with Sales, and travel for implementations, training, and QBRs.

The Customer Success Manager will manage enterprise customers, ensuring their success with Stripe's products, drive account growth, and facilitate communication between customers and internal teams.

The Senior Customer Success Manager will lead customer relationships, drive engagement, provide actionable insights, and ensure client satisfaction with Similarweb's platform, focusing on achieving positive business outcomes.

As a Senior Customer Success Manager, you will build long-term client relationships, provide insights for business goals, drive platform engagement, and mitigate churn risks while developing expertise across Similarweb's product offerings.

The Senior Customer Success Manager will drive measurable customer outcomes, scale success through AI and automation, and own the full customer lifecycle, while building processes and frameworks for the Customer Success team.

Manage a portfolio of 20-40 enterprise manufacturing customers to drive retention, expansion, adoption, and ROI. Build multi-level customer relationships, create strategic success plans, lead multi-site rollouts, present data-driven insights to executives, own renewals and forecasting, and partner cross-functionally to influence product and ensure seamless outcomes.

Serve as primary post-implementation point of contact for a portfolio of customers to drive onboarding, adoption, retention, renewals and expansion; run business reviews, align SOW to deliveries, collect product feedback, and partner with Product, Sales, and Technical teams to demonstrate ROI.

Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.

As the first Customer Success hire, you will build processes and systems to support a high-performing customer lifecycle, manage technical issues, and expand contracts while becoming an expert in cross-border compliance.

The Enterprise Client Success Manager is responsible for managing client relationships, driving product adoption, providing strategic consulting, and ensuring high client satisfaction and retention through effective communication and collaboration.

Manage a portfolio of mid-market SaaS customers through onboarding, adoption, health monitoring, training, business reviews, renewals, and expansions. Act as customer advocate, collaborate cross-functionally to resolve issues, standardize CS processes, and drive gross revenue retention and product usage.

The Client Success Manager is responsible for managing client relationships, ensuring successful onboarding, and leading business development teams in the industrial manufacturing sector to meet client goals.

The Customer Success Manager ensures customer satisfaction and product adoption by managing relationships, driving strategic success, and mentoring clients. This role includes onboarding support, health assessments, and driving engagement for growth.

As a Customer Success Manager, you will lead customer onboarding, training, and support, aiming for high satisfaction and retention. Responsibilities include driving value, understanding client objectives, and collaborating with teams to enhance user adoption of the platform.

As a Customer Success Manager, you will manage relationships with Atera's largest clients, deliver value and ROI, and optimize their usage of the platform through technical guidance and strategic insights.

As a Client Success Manager, you will ensure client satisfaction, build relationships, manage communications, and oversee service delivery while collaborating with teams to enhance client experiences and address challenges.

The Customer Success Manager will oversee client onboarding and ensure successful implementation of ERP solutions, maintaining ongoing customer relationships for support and success.

The role involves leading customer onboarding, ensuring successful ERP implementations and maintaining customer relationships for long-term success. Responsibilities include project management, solution design, consultative guidance, and cross-functional collaboration.

The Customer Success Manager/Implementation Consultant will lead customer onboarding, oversee implementations from kickoff to go-live, and maintain relationships for successful adoption of ERP solutions.

The Client Success Manager manages client relationships, develops custom marketing strategies to grow revenue, analyzes performance data, and ensures overall client satisfaction through effective communication and collaboration.

The Senior Onboarding Customer Success Manager leads customer deployments, manages project delivery, collaborates with stakeholders, and ensures successful transition to the post-deployment phase.