Top Tech Jobs & Startup Jobs in Rochester, NY

Establishes enterprise-wide integration strategy, governance, API and data interoperability standards, and long-term architecture direction. Advises executives and technical leaders, guides platform and vendor selection, manages integration ecosystems across hybrid and multi-cloud environments, and develops roadmaps, models, KPIs, and compliance practices. The role influences architectural decisions, mentors technical teams, supports proof-of-concepts, and promotes scalable, secure, and coherent enterprise architecture without serving as the primary implementer.

Leads UX strategy and high-profile design projects for cybersecurity software platforms. Responsibilities include user research, usability testing, ideation, wireframing, prototyping, interface design, design-system evolution, cross-functional workshops, and stakeholder collaboration. The role mentors UX designers, advocates for user-centered practices, improves scalable design processes, and supports product roadmap decisions. It also drives AI-enhanced design practices and produces developer-ready design outputs.

Manages healthcare client relationships and serves as the primary clinical contact for assigned PBM accounts. Implements and optimizes clinical programs, advises clients on formulary management and drug utilization, analyzes clinical performance and cost savings data, prepares reports, ensures regulatory compliance, and coordinates with sales, operations, account management, and clinical teams. Requires a current pharmacist license and occasional domestic travel.

Own product and suite-level positioning, messaging, launch governance, competitive intelligence, battlecards, and product-associated campaigns for the Chorus platform. Gather market and field insights from sales, CRM, account management, and customer conversations, then feed those insights into product and messaging strategy. Coordinate with Product, Sales Enablement, Comms, Growth, and Events while supporting additional products and care settings as the platform expands.

Leads the design, migration, implementation, and phased rollout of Manhattan Active Warehouse Management across multiple sites. Defines warehouse processes, integration standards, configuration governance, testing, support models, and cutover plans. Partners with operations, IT, vendors, automation teams, and external system owners to validate hardware and system integrations, execute go-lives, stabilize deployments, and transfer knowledge to internal teams.

Leads technical, operational, construction, and warehouse/eCommerce projects across distribution and fulfillment centers. Develops facility layouts, workflows, capacity plans, implementation strategies, financial models, ROI analyses, and operational improvements. Coordinates cross-functional teams, supports site implementations, optimizes storage and material handling, identifies automation opportunities, and ensures safety and GMP compliance across a nationwide network.

Provide remote support to benefits-plan participants through inbound and occasional outbound calls. Explain plan provisions and forms, complete transactions, research questions, document interactions, process callbacks, and escalate issues as needed. The role requires accurate, professional communication, confidentiality, adherence to procedures, and achievement of quality and productivity standards. Comprehensive virtual training is provided, with preferred experience in benefits administration, pension plans, retirement programs, customer service, or call centers.

Advises participants on benefit plan provisions, responds to phone and web inquiries, completes account transactions, explains required forms, documents interactions, performs timely callbacks, and escalates issues while meeting accuracy, timeliness, and call center standards.

Assist pension plan participants through inbound and outbound calls, explain plan provisions and forms, answer client-specific questions, process transactions, document interactions, complete callbacks, and escalate issues when needed. The specialist must follow multiple client procedures, maintain accuracy and confidentiality, meet call center performance standards, and work independently in a remote environment. Virtual training is provided for approximately 7–8 weeks.

Leads strategy, discovery, backlog management, technical execution, and scalable capability development for digital pharmacy products. Partners with Engineering, Architecture, Design, Analytics, and business teams to define MVPs, user stories, acceptance criteria, APIs, integrations, and reusable platform services. Uses customer and operational data to prioritize work, validate outcomes, identify dependencies, and evolve successful capabilities across products, channels, and clients.

Manage end-to-end cross-functional projects supporting Medicaid clinical operations, regulatory compliance, operational readiness, and business transformation. Responsibilities include defining scope and timelines, monitoring performance, mitigating risks, facilitating governance and executive reporting, coordinating stakeholders, managing implementation and process improvement, and ensuring compliance with organizational standards. The role is remote, aligned to Eastern Time, and requires up to 10% travel.

Lead QA strategy for the social systems of a competitive multiplayer game from production through launch. Develop test plans, improve processes and toolchains, partner with engineering on automation, supervise external QA staff, and establish quality standards across a cross-disciplinary team. Focus areas include matchmaking, crossplay, cross-save, account entitlements, friends, clans, chat, and trust and safety systems.

Produce a new game from preproduction through launch and live support by creating production plans, maintaining backlogs, tracking scope, schedules, budgets, risks, and dependencies. Facilitate meetings, decisions, cross-team collaboration, and stakeholder communication while supporting creative and technical alignment. The Producer will promote healthy team culture, ensure production standards and company compliance, exercise independent judgment, and continuously improve production practices.

Design and maintain foundational gameplay systems, frameworks, workflows, and tools using C++ and Unreal Engine 5. Provide technical direction for shared gameplay architecture, profile and optimize CPU, memory, networking, and systemic performance, and establish performance metrics, budgets, workflows, and tools. Collaborate across engineering and content teams to support scalable multiplayer game simulation and networking.

Manage multiple federal government customer accounts, ensuring successful onboarding, delivery alignment, risk mitigation, stakeholder communication, team health, customer outcomes, and account growth. Coordinate with product, design, engineering, recruiting, and leadership teams; establish metrics, agile practices, invoicing processes, and remediation plans. Build repeatable customer success practices, support contract transitions, resolve escalations, and develop expansion opportunities while maintaining client satisfaction.

Supports account executives throughout the sales cycle by conducting discovery, preparing technical presentations and tailored product demonstrations, answering functional and technical questions, discussing integrations and enterprise architecture, responding to RFPs and security questionnaires, and collaborating with sales, product, engineering, marketing, professional services, and customer success. The role also supports webinars, conferences, and trade shows while developing expertise in Crunchtime’s restaurant operations platform.