Top Tech Jobs & Startup Jobs in Rochester, NY

Own day-to-day user interactions across phone, chat, email and social to resolve patient and provider issues, monitor adherence, escalate technical problems, collect user feedback and testimonials, drive improvements, and ensure compliance with SOPs for complaints.

The Senior Technical Account Manager drives adoption of Azul Prime in strategic customer accounts by providing technical leadership, troubleshooting, and collaborating with engineering teams to optimize Java application performance.

Manage mortgage loan closings from clear-to-close through funding for first and second liens. Review files for completeness and regulatory compliance, prepare closing documents, coordinate with borrowers, title companies, attorneys and internal teams, resolve title and file-level issues, maintain records, monitor pipeline to meet SLAs, and stay current on closing/disclosure regulations and best practices.

As a Technical Support Analyst, you'll troubleshoot issues, educate merchants, and collaborate with teams to improve customer experience and resolve technical problems.

Serve as liaison between Channel Sales and ISO/MRP partners providing daily sales and partner support, onboarding, Salesforce record management, partner communications, underwriting and submission assistance, recertification oversight, and cross-functional coordination with Legal, Compliance, Marketing, and Operations to drive partner originations and ensure timely, compliant processes.

As a Senior Software Engineer, you will lead your team in delivering features according to specifications, ensuring scalable technical decisions, and mentoring team members.

As a Sales Executive, you will handle incoming clients, guide them through recruitment processes, maintain relationships, and identify upselling opportunities.

The Customer Success Manager ensures customers achieve measurable outcomes using the SQREEM platform by driving outcomes, providing strategic advice, managing customer health, and expanding revenue within accounts.

As an Account Executive at Tive, you will prospect and close new B2B business opportunities while expanding strategic customer relationships in your territory.

Manage enterprise customers through onboarding to renewal, drive adoption of Claravine's Data Standards Cloud, identify expansion opportunities, monitor health/risk using data, lead strategic reviews, and collaborate cross-functionally to align product and growth to customer goals.