Top Tech Jobs & Startup Jobs in Rochester, NY

Supports radiology providers through inbound and outbound calls, answers workflow and platform questions, troubleshoots issues, documents interactions accurately, and escalates system or workflow concerns. The role collaborates with internal teams, participates in training and quality reviews, and delivers timely, professional, service-focused provider support.

Build and ship a full-stack data collection and search platform for defense and intelligence users. Develop frontend, backend, data ingestion, storage, indexing, APIs, and agentic AI capabilities using TypeScript, React, Tailwind, Node.js, PostgreSQL, and AWS. Partner with mission owners, customers, designers, and engineers to translate intelligence workflows into intuitive, mission-ready products supporting information analysis and visualization.

Own and improve the corporate endpoint environment across macOS, Windows, and iOS. Manage MDM, patching, vulnerability remediation, configuration, monitoring, compliance, and device lifecycle processes. Develop scripts and automation to deploy controls, detect drift, remediate issues, and reduce manual administration. Partner with Security and IT to implement CIS and NIST requirements, investigate complex endpoint problems, and lead technical projects from planning through deployment.

Develop and manage a wealth management practice by discovering client goals, creating personalized financial plans, and promoting investment, insurance, estate planning, and financial planning services. The advisor builds relationships with clients, prospects, business partners, and referral sources while growing an assigned client book. This branch-based role requires active securities and insurance licenses, financial advisor experience, and strong business development skills.

Provides virtual investment and insurance guidance to mass affluent clients, analyzes financial circumstances, recommends strategies, sells products, grows client assets, develops new relationships, and builds a book of business. The role partners with branch personnel, delivers phone and video-based service, meets sales goals, and maintains compliance with company, regulatory, and legal requirements.

Build and manage a branch-based wealth management practice by conducting client discoveries, creating tailored financial plans, growing relationships through referrals and partner engagement, and leveraging internal specialists for investment, insurance, and estate planning services.

Handle inbound and outbound calls to sell Globe Life insurance products, close new accounts, provide consultative support to match products to customer needs, and generate revenue while meeting attendance and scheduling requirements for remote work.

Analyzes social media activity, brand mentions, reviews, trends, competitors, and performance data for Globe Life and its subsidiaries. Monitors corporate social media inboxes and reputation platforms, routes messages, identifies brand risks, and produces weekly and monthly reports. Collaborates with marketing and social media strategy teams to develop initiatives, improve online reputation, support content development, and strengthen social media presence across corporate and agency channels.

Own strategic relationships with enterprise clients using Zeta’s marketing technology platform. Develop loyalty and lifecycle marketing strategies, analyze campaign performance, guide platform adoption, lead business reviews, and identify retention and growth opportunities. Collaborate with analytics, operations, and commercial teams while translating marketing data into actionable recommendations and managing multiple client priorities.

Provides post-sales technical account management for cybersecurity customers and partners. Responsibilities include resolving complex technical issues, coordinating escalations, onboarding and training customers, conducting technical business reviews, supporting product adoption, identifying expansion opportunities, advocating for customer needs, enabling technical sales, and collaborating with product and engineering teams. The role is remote, customer-facing, presentation-oriented, and requires approximately 25% travel.

Serves as the primary post-sales technical liaison for Huntress customers and partners. Provides escalated technical support, onboarding, training, product guidance, and customer advocacy while coordinating with product and engineering teams. Leads technical business reviews, identifies expansion opportunities, improves security adoption, and presents to customer audiences. Requires cybersecurity experience, strong communication skills, and 33% travel.

Design, scale, monitor, and optimize production PostgreSQL databases supporting Huntress’s security platform. Responsibilities include configuration tuning, capacity planning, observability, indexing, partitioning, replication, failover, backup and recovery, Azure optimization, and advising application teams on database design. The role requires deep expertise managing large, high-transaction PostgreSQL clusters in 24/7 environments, with bonus experience in NoSQL systems and infrastructure as code.

Lead annual and mid-year compensation cycles, manage project planning and communications, conduct market and workforce analyses, support incentive compensation programs, maintain job architecture in Workday, and advise stakeholders on compensation structures and programs. The role partners closely with People, Technology, Business, and Compensation teams while developing data-driven recommendations and maintaining competitive rewards frameworks.

Lead global security investigations and incident response, serving as incident commander for major events and guiding containment, remediation, recovery, and postmortems. Manage and develop a technical response team, establish readiness practices, improve security tooling and telemetry, and drive detection and automation enhancements. Translate incident metrics and business impact into executive and board-level reporting while developing AI-enabled investigation workflows with appropriate safeguards.

Resolves escalated customer inquiries through email and occasional phone support, applying product and financial knowledge to investigate complex issues. Maintains quality and productivity standards, identifies process improvements, supports training and new product launches, collaborates cross-functionally, manages schedules and channels, and creates procedural documentation. Requires English and French proficiency, strong communication, judgment, organization, and customer service experience in an omnichannel environment.

Owns ongoing enablement for partnership and supply teams, including everboarding, certifications, training, playbooks, knowledge management, rollout support, tool adoption, and performance measurement. The role partners closely with business leaders and cross-functional teams to improve partner acquisition, activation, conversion, and growth. It emphasizes AI-first content creation, facilitation, stakeholder management, and travel of approximately one week per month.

Build and own evaluation infrastructure, observability tooling, datasets, annotation workflows, and diagnostic systems for production AI agents. Lead experiments across prompts, models, routing, caching, cost, and latency. Diagnose failures across planning, tool use, and agent execution, while partnering with AI Core engineering. Manage and grow the AI Quality team as a hands-on player-coach, contributing directly to production code and technical direction.

Leads vulnerability intelligence research focused on rapidly analyzing and exploiting newly disclosed or actively exploited vulnerabilities. Develops Metasploit modules and framework improvements, conducts zero-day research, publishes technical analyses, advises detection teams, supports emergent threat response, presents research publicly, and mentors other researchers. The role requires advanced exploitation, reverse engineering, operating system, networking, and exploit mitigation expertise, plus cross-functional communication during time-sensitive security events.