Top Tech Jobs & Startup Jobs in Rochester, NY

Serves as chief of staff and strategic partner to a senior Sales leader, setting priorities and driving execution. Leads cross-functional sales transformation, productivity, process improvement, competitive response, and organizational change initiatives. Develops executive presentations and data-driven recommendations, aligns Sales, Marketing, Product, Finance, and business partners, and maintains scalable sales processes and playbooks. Leads and mentors Senior Managers and Managers while ensuring initiatives deliver measurable results.

Conduct trade practice surveillance, support customer onboarding, prepare CFTC regulatory filings, maintain exchange policies, investigate potential violations, monitor market participation and underlying industry news, and provide rotational coverage during live market hours.

Provides production support for CRM, workflow, and AI-enabled business platforms. Responsibilities include issue triage, troubleshooting, root-cause analysis, user onboarding, access and configuration administration, release readiness, user acceptance testing, documentation, training, and coordination across business and technology teams. The role also identifies recurring issues and process improvements that enhance platform stability, adoption, and user experience.

Supports product planning, prioritization, testing, and delivery for CRM, Service360, workflow automation, and AI initiatives. Partners with business and technology teams to gather requirements, create user stories, manage backlogs, coordinate pilots and releases, support training, and track adoption. Analyzes customer journeys, associate feedback, and service processes to identify automation and experience improvements. Applies AI tools to improve productivity, servicing workflows, and customer and broker outcomes.

Own go-to-market strategy and execution for YCharts data products, partnering with Product, Marketing, Sales, and Customer Success. Responsibilities include launch planning, product positioning, messaging, sales enablement, customer and competitive research, internal and external communications, and coordinating multiple concurrent launches. The role translates complex financial products and market data into clear customer value for wealth managers, advisors, and asset managers.

Owns sales compensation policy strategy, crediting frameworks, exception governance, audits, and field enablement. The role manages compensation policies across draws, transfers, promotions, terminations, clawbacks, renewals, overlays, splits, and non-standard deals. It partners with sales and cross-functional leaders, documents decisions, improves governance controls, and translates recurring exceptions into policy and plan changes.

Own GTM performance analytics, KPI and target setting, reporting, forecasting, compensation planning, and performance reviews across Sales and Post-Sales. Identify anomalies and optimization opportunities involving conversion, churn, productivity, pricing, packaging, segmentation, channel economics, and customer quality. Partner with Finance and GTM leaders to develop recommendations, lead strategic initiatives, and ensure data integrity while translating analysis into actionable business decisions.

Leads and scales Advisory, Delivery, and Support workstreams across a distributed technical services organization. Establishes shared operating standards, capacity planning, quality controls, SLAs, escalation processes, reporting, and governance. Oversees technical delivery outcomes, resource allocation, architecture quality, support coverage, hiring plans, onboarding, and partner collaboration. Partners with Enablement, Sales, Project Managers, and SI/GSI organizations to improve delivery predictability, utilization, client satisfaction, and technical excellence.

Supports semiconductor engineering projects through device testing, characterization, data analysis, process development, and optimization. Collaborates with cross-functional teams to troubleshoot technical issues and improve semiconductor design and manufacturing processes. The internship provides hands-on experience with semiconductor technology, engineering tools, and simulation software.

Designs and operates batch, streaming, and real-time data platforms and pipelines using Spark, Kafka, Iceberg, Airflow, and cloud infrastructure. Owns data lake evolution, data quality, observability, reliability, governance, event instrumentation, schema management, and privacy controls for PII, retention, deletion, and residency. Leads complex initiatives end-to-end, troubleshoots production issues, mentors engineers, and develops AI agent harnesses that enforce data engineering standards and quality gates.

The Strategic Account Executive drives revenue growth in mid-market accounts, serves as a trusted advisor, manages strategic sales cycles, collaborates cross-functionally, and shares market insights to enhance product development.