Top Tech Jobs & Startup Jobs in Rochester, NY

As a Senior Solutions Consultant, you will drive complex SaaS deals, collaborate across teams, lead technical discovery, and mentor peers while focusing on customer success and integration solutions.

The Strategic Account Executive will drive enterprise sales, manage a dynamic sales pipeline, engage with C-level executives, and negotiate multi-year contracts in the Insurance and Wealth sector.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

Lead Brigit's product organization across product management, design, and research. Own product vision, roadmaps, and outcomes (acquisition, conversion, engagement, monetization). Build and scale cross-functional teams, drive data-informed experimentation, and partner with engineering, data, and marketing to optimize product velocity and business metrics in a regulated consumer fintech environment.

Lead design and scaling of the data platform and analytics pipelines. Build and maintain ETL/ELT workflows, integrations, serverless data services, and reliable data models. Mentor teammates, improve automation, observability, and data governance to support analytics and operational insights.

Design, build, and own scalable data pipelines and evaluation systems that power production AI features and internal analytics. Ensure data quality across ingestion, modeling, and reporting, collaborate with ML and analytics teams, deploy and monitor ML systems, and establish standards for data work and evaluation.

The Bilingual Customer Service Representative provides support to clients in financial hardship programs, ensuring exceptional service, problem-solving, and effective communication while managing client requests in a remote call center environment.

Supports the CEO and President by managing calendars, travel, meetings, communications, briefing materials, events, information flows, and confidential matters. The role coordinates high-volume domestic and international travel, prepares written materials, tracks workstreams, liaises with internal and external stakeholders, and ensures principals are prepared for engagements. Success requires exceptional organization, discretion, judgment, adaptability, communication, and comfort working remotely in a fast-paced environment.

Provides remote administrative support by managing emails, calls, calendars, meetings, travel arrangements, contact lists, spreadsheets, online records, market research, presentations, employee inquiries, and customer service. Requires strong communication, organization, time management, familiarity with cloud, VoIP, desktop-sharing, word-processing, spreadsheet, and online-calendar tools, plus a high school diploma.

Serve as the Instructor of Record for New York online insurance prelicensing courses: attest to course completion records, handle occasional student questions and administrative correspondence, and maintain active licensure and instructor credentials.