Top Tech Jobs & Startup Jobs in Rochester, NY

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Identify and qualify SMB/mid-market prospects, run demos and negotiations, manage CRM pipeline, collaborate with marketing and customer success, meet quota targets, and relay market feedback to inform product and sales strategy.

Lead cross-functional strategic initiatives to evaluate market expansion, optimize pricing, and improve operational performance. Build dashboards, define metrics, and manage high-priority projects from inception to delivery. Serve as a deployable operator partnering with leadership, data, legal, and vendors to drive alignment and execution.

Drive customer satisfaction and retention through strategic, proactive engagement. Understand customers' business objectives and Keyfactor solutions, identify upsell opportunities, monitor renewal risk and mitigate churn, coordinate internal resources to resolve issues, represent customer perspectives to leadership, and mentor junior CSMs.

Serve as the primary technical contact during sales: gather requirements, design system architectures, prepare technical/commercial proposals, present solutions, manage scope alignment and handoffs, maintain product/pricing databases and CRM entries, and support process improvements and events.

Lead enterprise talent development and culture strategy: design scalable leadership and employee development programs, embed skills-based and AI-enabled learning, measure impact using data, manage learning and culture teams, and drive inclusion, engagement, and digital tool adoption to build organizational capability and performance.

Represent AIUS at onsite and virtual corporate engagement events to drive student growth; support account managers and director; track and optimize marketing effectiveness; promote webinars/workshops; build client relationships and provide high customer service; maintain Salesforce records; travel up to 80%; perform other duties as assigned.

Own end-to-end product design for a product area: craft intuitive interfaces, own product copy, contribute to design system, document work heavily, use AI in prototyping, conduct research and usability testing, and collaborate with PMs and engineers to deliver accessible, internationalized experiences.

Source and negotiate GPU capacity supply agreements, manage supplier pipelines from outreach to signed contracts, conduct commercial diligence, align supply with demand alongside Sales/Finance, coordinate with Legal/Operations, track market pricing and capacity trends, represent the company at industry events, and develop scalable supply processes.

Contract graphic designer to produce on-brand visual assets across social, web, email, and print. Responsibilities include social graphics, landing page layouts, PDFs, print-ready materials, and email templates while maintaining brand guidelines and collaborating with marketing via Slack and meetings.