Top Tech Jobs & Startup Jobs in Rochester, NY

Own enterprise customer relationships from implementation through first renewal. Lead complex rollouts, coordinate cross-functional teams, plan onsite sessions, configure AI agents and workflows, monitor performance, prove ROI, provide product feedback, manage risks, and drive account expansion. The role requires technical fluency with APIs, webhooks, data flows, and AI systems, plus the ability to communicate effectively with executives and operational teams.

Manage a portfolio of mid-market and enterprise SaaS accounts owning renewals, expansion, and churn mitigation. Drive adoption and ROI, build multi-threaded relationships, forecast pipeline, and collaborate with Customer Success, Sales, Legal, and Finance to advance complex commercial deals.

Leads enterprise-wide construction risk management, audit, governance, compliance, and assurance programs for global data center infrastructure development. Builds risk frameworks, oversees assessments and audits, tracks corrective actions, develops performance and risk indicators, and reports trends to executives. Manages a risk and audit team while partnering with legal, finance, internal audit, governance, risk, and compliance functions. The remote role requires up to 25% travel to project sites.

Leads OLIPOP’s social media vision and strategy across major platforms, develops culturally relevant social-first campaigns, oversees content planning and execution, and partners with Brand, Creative, Influencer, PR, and Partnerships teams. Manages and mentors the social team, guides agencies and creators, monitors cultural risks, establishes KPIs, analyzes performance, and communicates insights to senior leadership. The role shapes OLIPOP’s cultural relevance, audience engagement, and broader marketing impact.

Owns multi-state sales tax compliance, including nexus analysis, registrations, filings, provider management, and taxability research. Supports monthly close, treasury backup, bank reconciliations, liquidity monitoring, audits, VAT and income tax compliance, intercompany reconciliations, and transfer pricing. The role also drives process improvements and automation while partnering with outside accountants and advisors across a multi-entity international business.

Support K-12 schools and districts in implementing social and emotional learning programs. Lead onboarding, professional learning, training, coaching, workshops, implementation planning, stakeholder relationships, and ongoing partner support. Collaborate with Account Executives to support renewals and growth, evaluate training effectiveness, maintain engagement records, and improve learning content and resources. The role is remote, serves as a trusted advisor to education partners, and requires travel up to 50%.

Leads conversion rate optimization and experimentation for National University's digital experiences. Owns the CRO roadmap, A/B and multivariate testing lifecycle, personalization strategy, behavioral analytics, KPI framework, executive reporting, and vendor relationships. Identifies journey friction and opportunities to improve inquiry, application, and enrollment conversion. Partners cross-functionally with Marketing, Enrollment, Analytics, UX, Product, Technology, and IT to deliver data-informed website optimization, personalization, and AI-assisted experiences.

Own and grow partnerships with agencies, technology companies, platforms, and product companies. Responsibilities include building partner pipelines, negotiating agreements, activating partners, managing co-marketing and co-selling initiatives, tracking partner-sourced revenue, and collaborating with sales and leadership to convert opportunities into product development projects.

Drive U.S. defense and aerospace sales for board-level COTS/MOTS embedded computing products. Build and manage distributors, manufacturers’ representatives, and inside sales staff; develop relationships with defense-prime engineering and program stakeholders; secure design-ins; qualify and close opportunities; and translate customer requirements into technical solutions with international product and U.S. engineering teams.

Own B2B demand generation across SEO, paid search, paid social, website conversion, email, nurture, webinars, and integrated campaigns. Manage HubSpot workflows, segmentation, lifecycle programs, budgets, audience strategy, experimentation, and channel optimization. Partner cross-functionally with Sales, Business Development, RevOps, Product, Content, and Events to generate qualified pipeline, measure ROI, improve conversion, and provide market intelligence.

Develops customer marketing programs that drive product adoption, expansion, renewals, and retention for existing B2B SaaS customers. Translates product positioning into release communications, lifecycle campaigns, newsletters, adoption assets, and value-realization materials. Segments customers, identifies expansion opportunities, manages communication calendars, writes campaign copy, partners with demand generation, Customer Success, Sales, Product, and creative teams, and analyzes campaign performance.