Top Tech Jobs & Startup Jobs in Rochester, NY

Leads client activation and customer success workstreams for software and product innovation initiatives. Manages onboarding, client relationships, service delivery, project execution, budgets, timelines, escalations, and service metrics. Coaches teams, identifies adoption and retention opportunities, applies CRM and customer data management tools, and drives process and technology improvements that enhance customer experience and operational performance.

Coordinates group air travel programs from intake and setup through post-event follow-up. Serves as a liaison among clients, travel advisors, and internal teams; manages timelines, documentation, bookings, traveler activity, arrivals, departures, reports, quality control, and stakeholder updates. Requires three or more years of travel-industry experience, GDS or self-booking tool proficiency, Microsoft Office skills, strong communication, and multitasking abilities.

Owns strategic enterprise client relationships, driving revenue growth, retention, expansion, and customer outcomes across managed and professional services. Leads executive relationships, account planning, complex multi-year sales cycles, forecasting, and escalations. Coordinates solution engineering, delivery, product, and leadership teams to align hybrid and multi-cloud solutions with client business objectives. Manages the full customer lifecycle and serves as the primary point of accountability for client success.

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate Property and Casualty coverages, and converts prospects into policyholders. The role includes paid training and licensing support, requires strong communication and persuasion skills, and follows a schedule of four weekdays plus one weekend day. Employees work remotely with employer-provided equipment and must maintain a dedicated workspace and reliable wired internet connection.

Field-based Business Development Representative responsible for prospecting local businesses, conducting face-to-face meetings, understanding customer needs, recommending solutions, winning new business, meeting sales targets, and developing long-term relationships across the South East. The role includes structured training and coaching and requires a proactive, resilient, customer-focused approach, fluency in English, and a full UK driving licence.

Provide customer service and account management by resolving inquiries, identifying root causes, facilitating collections, and meeting productivity and quality standards. Complete training, use company resources to troubleshoot and educate customers, and foster positive retention-focused interactions.

Manages relationships with Buick and GMC dealerships across an assigned territory, providing coaching, performance analysis, inventory optimization, and business planning. Drives vehicle, parts, accessory, and service sales; supports product launches, EV adoption, training compliance, and GM program execution. Resolves dealership and customer concerns, tracks action plans, and collaborates with GM stakeholders. This field-based role requires frequent travel, residence or relocation near Cape Girardeau, and legal operation of a motor vehicle.

Support the legal team by managing the contract lifecycle: draft, review, revise, and track agreements; assist negotiations; maintain contract database and key dates; perform legal research; prepare reports; coordinate stakeholders to ensure compliance and timely execution.

Salesperson will drive a mobile shoe store to provide safety shoe services at customer job sites, focusing on sales and customer service.

Independent-contractor real estate role showing homes, hosting open houses, attending inspections, and working field events on a flexible schedule. Earn flat-rate payments per event with no contract closings. Must affiliate license with Redfin and join local MLS/Realtor association.