Top Tech Jobs & Startup Jobs in Rochester, NY

The General Counsel will lead the legal function, enabling business growth, managing M&A activities, and overseeing compliance while partnering with various teams to streamline operations and navigate regulatory challenges.

Manage assigned SMB customer accounts as primary contact, drive renewals, upsell/cross-sell and service opportunities, maintain customer relationships and satisfaction, and meet quota targets to grow annual recurring revenue.

The role involves researching, writing, editing, and proofreading content across various media, while maintaining consistency and following company guidelines.

Lead and execute end-to-end growth marketing: design multi-channel acquisition campaigns, own funnel KPIs, collaborate with Product/Engineering/Sales, develop brand and positioning, analyze metrics, and run experiments to scale user acquisition, engagement, and retention.

Manage full sales cycle for assigned territory via phone, virtual meetings, and email. Prospect, qualify, demo, and close SaaS solutions while meeting activity KPIs and revenue quotas. Use Salesforce and sales enablement tools, develop territory plans, pursue upsell/cross-sell, and collaborate cross-functionally to drive pipeline and customer success.

Lead acquisition of new travel agency partners across North America. Manage full sales cycle from prospecting to onboarding, build relationships, represent Ensemble at industry events, maintain CRM pipeline, track sales metrics, collaborate with marketing and membership teams, and travel approximately 20% for meetings and events.

Build internal tools, automations, and AI-assisted systems to reduce operational friction. Develop full-stack features in JavaScript/TypeScript with frameworks like Next.js and Postgres, use AI-native developer tools, debug locally and in production, and move solutions through deployment and production-readiness. Work closely with business users to prototype, iterate, and ship practical internal software that connects workflows and reduces manual work.

Lead and expand a Customer Success team for a digital health SaaS, drive strategic outcomes across health system accounts, manage implementations, advocate for clients, track KPI-driven account health, participate in product roadmap and cross-functional collaboration to increase engagement, retention, and upsell.

The Databricks Architect leads data engineering solutions, designing scalable Databricks platforms and managing cloud implementations. They work with clients, ensuring technical alignment and project execution.

As VP of Operations, you'll oversee service delivery, enforce SOPs, facilitate project execution, maintain analytics, and promote a culture of accountability and performance improvement.