Top Tech Jobs & Startup Jobs in Rochester, NY

Onboard and educate SMB merchants, manage customer relationships, drive activation and loan-volume outcomes, execute activation campaigns, and communicate merchant feedback to product, marketing, growth, and partner teams. The role requires consultative communication, strong organization, data-informed prioritization, and continuous improvement of the merchant activation playbook.

Provides operational, procedural, and systems support for mortgage teams. Investigates complex user issues, coordinates incident resolution, maintains systems and data, and liaises with business, technology, and vendor partners. Analyzes operational trends, improves processes, develops procedures and job aids, communicates business-impacting changes, and provides mortgage systems and workflow expertise to support efficiency, compliance, and end-user experience.

Partners with sales teams to sell, design, and implement complex financial technology and payment solutions. Conducts customer discovery, technical consultations, demonstrations, proposals, and solution recommendations. Translates technical concepts into business value, addresses objections, advises on integrations and architecture, supports pricing and implementation, and provides training. Builds relationships with enterprise clients, executives, product leaders, and technology teams while driving customized solutions and strategic initiatives.

Leads multi-jurisdictional payroll tax administration, compliance monitoring, controls, reconciliations, audits, and regulatory updates across U.S., Canadian, and global payroll operations. Investigates tax notices and discrepancies, performs root-cause analysis, maintains audit-ready documentation, and partners with HR, Finance, Legal, government agencies, vendors, and external advisors to improve payroll processes and reduce compliance risk.

Supports public relations and earned-media campaigns for Sazerac’s global spirits brands. Responsibilities include media outreach, press relationship management, writing and editing pitches and releases, event coordination, media list development, brand-news monitoring, PR reporting, research, and cross-functional campaign execution. The role manages multiple projects, coordinates with agencies and internal teams, supports media visits, and identifies culturally relevant opportunities to generate coverage and strengthen brand reputation.

Build, launch, and optimize paid media campaigns across Meta, TikTok, YouTube, and Google Search. Manage audiences, budgets, bids, placements, creative assets, tracking, testing, trafficking, documentation, and reporting. The role requires hands-on digital media buying experience, campaign optimization and pacing skills, platform expertise, spreadsheet proficiency, attention to detail, and the ability to manage multiple campaigns independently.

Hunter-focused enterprise salesperson responsible for full-cycle net-new deals ($150K-$200K ARR). Build multi-threaded relationships, craft ROI-driven business cases, collaborate with BDRs and solutions consultants, use AI tools for prospecting, and set accounts up for Year 2 expansion.

Manage full-cycle recruiting, candidate pipelines, interview coordination, onboarding, employee lifecycle administration, HR recordkeeping, policy maintenance, and employee communications. Serve as first point of contact for HR questions, improve HR processes, and support a distributed workforce.

Develop and execute go-to-market strategies for athenaOne, athenahealth’s flagship healthcare technology offering. Create portfolio messaging, sales collateral, customer stories, and commercial programs while coordinating with Product, Sales, Marketing, and Customer Success teams. Analyze customer feedback, competitive intelligence, seller insights, and commercial performance to improve positioning and market execution. Maintain cohesive messaging across athenaOne products and support recurring release updates and performance reviews.

Lead AI strategy and implementation for go-to-market teams across Sales, Marketing, Customer Success, and Revenue Operations. Build and scale AI copilots, agents, RAG workflows, automations, and integrations that improve productivity, pipeline, customer outcomes, and revenue. Engage customers and sales teams to identify opportunities, manage an AI roadmap, monitor deployed solutions, ensure governance, coach AI builders, and translate AI capabilities into measurable business results.

Lead end-to-end creative design across brand, web, product marketing, campaigns, print, sales collateral, video, and events. Evolve NexHealth’s visual identity and design system, translate complex healthcare infrastructure into clear visual storytelling, and create customer-facing assets that support product launches and growth. Partner with marketing, product, leadership, and sales teams while managing multiple fast-moving projects and maintaining high standards for quality, clarity, and consistency.

Provides business-oriented legal counsel for commercial, clinical, research, technology, healthcare, and strategic partnership matters. Drafts and negotiates agreements, advises on HIPAA, privacy, data security, intellectual property, and contracting risks, and manages matters through execution and closeout. Partners with cross-functional teams, maintains contract lifecycle records, improves templates and playbooks, and balances legal risk with business objectives.

Leads the Client Success function, managing Client Success Managers and owning client health, satisfaction, escalations, renewals, and expansion alignment. Builds scalable playbooks, health-scoring methods, reporting processes, and escalation frameworks. Partners with Account Executive, Product, Clinical, Operations, Support, Legal, and Data & Analytics teams to resolve issues, monitor utilization and outcomes, and demonstrate client value. Coaches the team, supports hiring, and handles complex executive-level client situations.