Top Tech Jobs & Startup Jobs in Rochester, NY

Executes CRM, SMS, and email campaigns; manages customer audiences, segmentation, data hygiene, loyalty records, and campaign reporting. Troubleshoots CRM and automation issues, supports store teams and vendors, and handles loyalty-member inquiries by phone, email, and mail. Ensures communications follow cannabis regulations, consent requirements, and brand standards while supporting retention, winback, and loyalty initiatives.

Own the strategy and roadmap for Constructor’s search quality and Product Discovery Engine. Drive measurable improvements in relevance, conversion, revenue per visit, and GMV across retail verticals. Partner with ML, data science, and engineering teams to productionize state-of-the-art retrieval, ranking, query understanding, personalization, and LLM capabilities. Establish evaluation frameworks, investigate quality issues, align multiple teams, and expand into chapter-wide product leadership.

Design, develop, and deploy AI solutions that improve senior healthcare delivery, automate scheduling and care-management workflows, integrate with EHR and resident-management systems, and support clinical decision-making. The role involves healthcare data analysis, LLM and agentic application development, model monitoring and optimization, regulatory compliance, and collaboration with clinicians and operations teams. Strong skills in Python, machine learning frameworks, data engineering, Azure ML, and healthcare data security are required.

Own strategic carrier partnerships across North America, including relationship management, commercial negotiations, agreement execution, roadmap prioritization, and joint opportunity development. Lead cross-functional initiatives spanning commercial models, product capabilities, technical enablement, marketing, legal, and business expansion. Establish operating cadences, influence internal and external stakeholders, and deliver commercial, technical, and partnership outcomes supporting Gigs’ growth.

Investigates, evaluates, and settles complex workers’ compensation claims. Determines coverage, liability, compensability, reserves, payments, subrogation, and recovery opportunities. Coordinates investigations and litigation strategy with legal counsel, prepares claims reports, participates in reviews, and ensures timely, equitable settlements within authority limits. Provides training and mentorship to new hires while managing claims independently and applying sound judgment to unusual or difficult cases.

Investigates, evaluates, and resolves complex liability claims independently. Responsibilities include interpreting policy coverage, determining liability, setting reserves, authorizing payments, negotiating settlements, managing litigation strategy with counsel, identifying recovery opportunities, preparing reports, and participating in claim reviews. The role also mentors new hires and supports team development. Licensing is required, along with 4–8 years of claims investigation and settlement experience.

Coordinate the Coupa transformation program across markets, functions, and workstreams. Maintain integrated plans, milestones, dependencies, risks, issues, decisions, and action tracking. Support activation readiness through workshops, training, stakeholder engagement, and gap resolution. Organize program meetings and leadership updates, consolidate dashboards and status reports, and drive accountability for deliverables and timelines across finance, supply chain, technology, change, and operations teams.

Lead full-stack development for secure, scalable mission planning and command-and-control software supporting space communications programs. Build frontend interfaces and backend services, design APIs, translate mockups into applications, conduct code reviews, improve quality and security, and mentor junior engineers. Work with modern web frameworks, containerized microservices, and highly secure government environments while owning technical problems end to end.

Develop and execute PR strategies to increase media visibility; build relationships with tech journalists and influencers; craft press releases, pitches, and media kits; secure interviews, features, and opinion pieces; and monitor and report on media coverage and campaign effectiveness.

Lead technical project planning and execution across software and neurotech research. Translate company goals into actionable plans, run sprint planning and retrospectives, remove bottlenecks, design scalable processes, support strategic prioritization, mentor team members, and ensure cross-disciplinary teams deliver high-quality, rapid iterations.

Lead and build BROADMIND's operations: create scalable processes, ensure legal/regulatory compliance, oversee day-to-day operations, analyze data to guide decisions, negotiate contracts, identify growth and partnership opportunities, and shape company culture while working closely with the CEO and executive team in a hands-on, zero-to-one environment.

Supports the General Counsel, Chief Compliance Officer, and their teams through complex calendar management, meeting and travel coordination, executive communications, presentation preparation, expense processing, deadline tracking, and confidential administrative support. The role requires strong judgment, discretion, organization, communication, and technical proficiency while coordinating across stakeholders and supporting special projects in a fast-paced environment.

Own enterprise sales across prospecting, qualification, new-logo acquisition, renewals, expansions, account planning, forecasting, demonstrations, negotiations, and relationship management. The role targets strategic enterprise accounts, develops multi-threaded executive relationships, identifies cybersecurity needs, and positions DNSFilter solutions. Candidates need extensive B2B cybersecurity sales experience, enterprise relationships, technical networking knowledge, Salesforce proficiency, and a record of exceeding quotas. Travel to customers, partners, and industry events may be required.

The Account Executive will prospect, qualify, and close new SMB to enterprise cybersecurity SaaS customers while managing relationships and revenue targets. Responsibilities include pipeline generation, sales forecasting, Salesforce updates, customer needs assessment, solution presentation, and collaboration with sales, marketing, and technical teams. The role requires a customer-centric approach, quota achievement, and occasional travel for customer meetings and industry events.