Top Tech Jobs & Startup Jobs in Rochester, NY

Develop and maintain software applications on the ServiceNow platform, perform integrations, troubleshoot issues, and communicate with clients.

The Senior Solutions Engineer will provide technical expertise in pre-sales situations, conduct presentations, design customized solutions, and lead technical discussions to enhance the ServiceNow platform's value for customers.

Lead a cloud-focused full-stack engineering team to design, build, and operate scalable, high-availability web platforms and APIs. Mentor engineers, improve architecture and test coverage, ship features in React/AWS container environments, and drive observability and resilience.

Design, build, and maintain scalable full‑stack web applications in a cloud containerized environment. Improve reliability and observability, ship features, refactor codebase, and collaborate with hardware, product, and design teams while promoting testing and knowledge sharing.

Lead technical sales cycles for enterprise AI agent deployments: discovery, solution design, demos, POVs, and technical close. Advise on agentic stacks (Databricks, Snowflake), design POVs with success criteria, build technical champions, run architecture reviews, and align technical strategy with commercial goals to drive revenue growth.

Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.

Lead and build a Strategic Customer Success team, design high-touch success programs and playbooks, coach CSMs into consultative executive partners, define adoption and retention metrics, synthesize account insights into product feedback, partner cross-functionally, and experiment to create a scalable strategic CS motion for a multi-product AI productivity suite.

Short-term (8-12 week) contractor role to translate SOX control testing judgment into AI-assisted workflows. Co-develop and prompt AI agents, run and evaluate control tests, document failure modes, design evaluation criteria, and partner with engineering to improve agentic testing.

This role involves leading high-stakes account sales, engaging with C-suite executives, and expertly managing enterprise-level solutions while exceeding sales targets and fostering digital transformation.

Outbound-focused BDR responsible for generating qualified meetings for Account Executives through high-volume cold calling and targeted prospecting into healthcare enterprise accounts. Manage an assigned book, maintain CRM data, use prospecting tools, collaborate with cross-functional teams, and meet monthly/quarterly pipeline and meeting targets.

Lead a fully remote team of 25+ Medicare telesales agents to convert high-volume inbound calls into enrollments across Medicare Advantage, Supplement, Part D, vision, and dental products. Provide real-time coaching, monitor conversion and talk-time metrics, manage scheduling across 8am–8pm EST, ensure CMS compliance, partner with Quality/Compliance/WFM, and drive performance during Annual Enrollment Period (AEP).

Identify, validate, and enrich high-confidence license-management leads through open-source research, document forensics, entity validation, and CRM entry. Ensure evidence meets ICP thresholds, collaborate with sales and leadership, and improve targeting through data enrichment and trend analysis.

Own and improve global HR operations across employee lifecycle, HRIS data quality, leave and benefits administration, workflow automation, reporting, compliance tracking, and cross-functional process optimization.