Top Tech Jobs & Startup Jobs in Rochester, NY

The role involves managing customer success for onboarding and technical support while collaborating on product design and management based on customer feedback.

Validate and submit HMDA LAR and NMLS Mortgage Call reports quarterly and annually. Reconcile loan data with departments and IT, resolve discrepancies, provide licensing reports, support compliance projects, and ensure regulatory reporting accuracy.

Lead post-sales and revenue analytics by integrating product telemetry, support signals, and revenue data. Build scalable data models, reusable datasets, and semantic layers. Define SaaS metrics, forecast revenue and usage, predict expansion and churn, and deliver dashboards and insights to drive renewals, expansion, and revenue growth.

Lead end-to-end commercial sales for aerospace communications: qualify opportunities, run technical discovery and demos, respond to RFPs, translate customer needs into solutions, influence product roadmap, and close complex B2B deals across defense, satellite, and 5G NTN verticals.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

Lead technical pre-sales engagements for an AI-native insurance platform: run discovery, design solutions, deliver tailored demos, translate customer workflows into configurations, support RFPs/security questionnaires, build demo environments and onboarding materials, and collaborate with Product and Engineering to inform roadmap and post-sale handoffs.

Design, develop, customize and maintain enterprise Sitecore solutions (versions 9/10, SXA, JSS, XM Cloud). Produce technical specs, implement components, test and debug in test and production, support teammates, perform demos to customers, and escalate/resolve issues.

Support Sales Operations PMO by gathering requirements, performing process and root-cause analysis, translating needs into decision-ready recommendations, creating reports and dashboards, facilitating cross-functional alignment, assessing risks/impacts, and providing data-driven insights to improve planning, delivery, and adoption across the Sales organization.

Lead development and execution of companywide thought leadership and content strategy. Define narratives, manage editorial governance, partner with executives and subject-matter experts, oversee external writers and agencies, run audience and content audits, and translate complex private markets topics into high-value content across channels to drive brand trust and demand.

Contract writer will research, outline, and write a Christ-centered book or 4–6 week Bible study on Proverbs 31. Produce theology-rich, accessible commentary and application, collaborate with editors through multiple revision rounds, ensure doctrinal alignment, and deliver required proposal and sample materials per publisher specifications.