Top Tech Jobs & Startup Jobs in Rochester, NY

The Senior Account Manager services client accounts, manages renewals, communicates with clients and carriers, and maintains relationships. They support Advisors and Account Executives in account management and often lead client meetings.

Manage and mentor a team of Customer Success Managers, drive retention and expansion, analyze customer health to mitigate churn, align cross-functional strategies, optimize workflows, and present insights to leadership to improve processes and growth.

Lead HR data governance and a team responsible for Workday employee data integrity. Set standards, run audits, resolve complex multi-entity data issues, support cyclical programs (comp/performances), and drive automation/AI initiatives while partnering cross-functionally with HRIS, Payroll, Finance, Legal, and internal audit.

Lead end-to-end healthcare technology implementations from contract to go-live. Manage EHR integrations, HL7/FHIR data exchange, configure workflows, maintain project plans and KPIs, coordinate cross-functional teams, run onsite workshops, and support adoption across large health systems while managing multiple concurrent deployments.

Own a product area of the Content Authoring Platform end-to-end: set vision and roadmap, run continuous discovery, define and measure outcomes, partner with engineering and design to deliver features, evaluate and apply AI capabilities prudently, mentor peers, and communicate strategy and trade-offs to stakeholders.

Own a focused area of a Content Authoring Platform: define outcomes and strategy, run discovery with users, translate insights into product opportunities, collaborate closely with engineering and design to deliver high-quality features, and apply practical AI tools to improve user outcomes.

Lead a portfolio of content-authoring platform products, personally driving discovery, service design, AI adoption, and outcomes. Manage and coach 2-3 PMs, align engineering and stakeholders, define metrics, and deliver measurable improvements in author productivity, content quality, and workflow efficiency.

Lead end-to-end Paradox implementations integrated with Workday: gather requirements, design/configure solutions, build integrations, test/UAT, deploy, troubleshoot, train stakeholders, and provide post-production support and documentation.

Lead strategic technical pursuits and build the Enterprise Architecture function: create reference architectures, integration plans with ERP systems, drive discovery with C-suite, translate requirements into product inputs, and enable sales and solution engineering for enterprise procurement integrations.

Lead and manage the product support team, oversee daily operations, capacity and scheduling, define SOPs and knowledge base, track KPIs, escalate complex issues, and collaborate with Product and Engineering to report and prioritize bugs and inform the product roadmap.

Lead and mentor a high-performing engineering team to deliver a next-gen CSPM product. Drive cross-functional initiatives, manage dependencies, enforce delivery rigor, design cloud-native multitenant microservices, adopt Claude Code AI workflows, implement AI-driven automation and CI/CD, and remain hands-on to unblock technical milestones while conducting performance development.

Lead top-line revenue growth through rapid Go-To-Market experimentation across paid channels, viral and AI-driven growth tactics. Own Google and Facebook paid campaigns, collaborate with sales, deploy sales and AI tools, analyze performance, and iterate quickly in a fast-paced startup environment.

Architect, build, and maintain scalable full‑stack applications using React, TypeScript, Node.js, and AWS. Own features end-to-end, optimize performance and usability, collaborate with founders, and use AI tools to accelerate development in a fast-paced startup.

Sell heyLibby AI agent to fitness, wellness, and recreation businesses. Qualify inbound leads, prospect and cold call, manage pipeline in a CRM, demo value, close deals, and refine sales strategy with the executive team.