Top Tech Jobs & Startup Jobs in Rochester, NY

Field-based district leader driving aftersales performance across dealerships. Partners with dealer leadership to grow parts and service revenue, improve customer retention and satisfaction, execute GM Customer Care & Aftersales programs, analyze performance data, develop business plans, resolve aftersales issues (SPAC/CAC/TAC), and monitor KPIs such as SRT, NPS, and STS compliance.

As a Manager in Oracle HCM, you'll help clients optimize HR processes by implementing Oracle solutions, leading teams, and ensuring project success through effective problem-solving and innovation.

The Field Service Manager leads and develops a team of technicians to ensure excellent customer service and operational success. Responsibilities include training, coaching, on-site inspections, managing fleet processes, and addressing escalated issues.

Design, build, deploy, and maintain scalable, resilient backend services for a Voice AI platform. Lead cross-cutting projects, make architectural decisions, integrate AI platforms, implement observability and evaluation frameworks, and mentor engineers.

Design and implement Kotlin backend services and end-to-end systems for Toast POS device management. Lead technical designs, estimations, performance optimization, cross-team collaboration, and software quality practices including modern testing and observability. Mentor peers and drive product roadmap alignment with product, hardware, and QA stakeholders.

Serve as the first step in the sales pipeline by executing high-volume outbound/inbound outreach, qualifying prospects, scheduling meetings for Account Executives, and developing toward a full-cycle AE role. Maintain daily activity metrics (100+ outreach actions), host qualification calls, and hand off qualified opportunities while applying feedback and improving performance.

Lead accounting function including GL, AP/AR, payroll, financial reporting, controls, audits, and tax filings. Develop policies, streamline month-end close and automation, manage cash flow, provide financial analysis for forecasting and strategic planning, and mentor the accounting team to ensure compliance and operational efficiency.

The Senior Manager Brand Strategy leads the Federal Government sales strategy by developing sales offers, optimizing deployment, and aligning solutions with customer needs to drive revenue growth.

Lead end-to-end customer migrations from legacy platforms to MetLife's cloud claims platform. Create and maintain project plans, manage cross-functional teams, coordinate stakeholders, monitor milestones and testing, resolve risks, and ensure operational readiness for multiple concurrent disability migration projects.

Lead end-to-end delivery of complex technical programs across engineering, product, data, and infrastructure. Design and implement delivery processes, manage governance, risks, budgets, dependencies, and reporting. Facilitate technical scoping, release planning, and executive communications while institutionalizing delivery best practices and improving predictability across concurrent workstreams.

Partner with sales to perform technical and operational discovery for P&C carrier prospects, deliver demos and proofs-of-concept using REST APIs, Postman, webhooks and Python scripting, document solutions and RFIs/RFPs, coordinate site visits, and enable seamless handoffs while supporting up to 50% travel.

Own positioning, messaging, and launch strategy for EveOS. Translate complex AI capabilities into buyer-relevant narratives for firm owners, managing attorneys, and operations leads. Feed customer and competitive insights into product and packaging decisions. Create core GTM assets (pitch, product story, demo narrative, website messaging), support analyst relations, and partner with Sales Enablement, PMMs, and Demand Gen to ensure consistent messaging across launches and collateral.

Lead GTM programs and sales enablement to drive pipeline and revenue. Build messaging, segmentation, pricing alignment, sales tools, partner materials, and enablement metrics while partnering cross-functionally with product, sales, and partnerships.