Staff Software Engineer - Application Infrastructure

Reposted 6 Days Ago
Hiring Remotely in USA
Remote
193K-309K Annually
Mid level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
We empower the restaurant community to delight guests, do what they love, and thrive.
The Role
The Staff Software Engineer will architect and develop high-performance cloud services, resolve infrastructure bottlenecks, ensure engineering best practices, and mentor junior members.
Summary Generated by Built In

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are looking for an experienced software engineer to play a critical role in further scaling and developing Toast’s cloud platform and infrastructure. Toast’s platform processes billions of requests per day from hundreds of internal services and hundreds of thousands of mobile devices; these numbers grow exponentially year over year as we add new restaurants and capabilities to the platform. Our team is responsible for developing secure, observable, highly available, large-scale shared services and infrastructure.

A day in the life (Responsibilities)

  • Architect, design, and deliver ultra-reliable, high-performance services and infrastructure used by millions
  • Uncover and resolve performance bottlenecks across infrastructure, databases, and APIs
  • Define and enable adherence to engineering best practices, coding standards, and architectural guidelines
  • Collaborate closely with the Product team to influence features, technical direction, and long-term product vision
  • Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

  • Hands-on experience building and operating complex, mission-critical, large-scale distributed systems in the Cloud
  • Expertise in asynchronous messaging, event-driven architecture, APIs, and integration patterns
  • Track record of delivering clean, maintainable, and resilient code that stands the test of time
  • Proficiency in Java or Kotlin preferred (experience in other modern programming languages also valued)
  • Exceptional communication and collaboration skills, with demonstrated ability to align and inspire cross-functional teams
  • A demonstrated record of mentoring junior team members and enhancing the team's effectiveness

Tech Stack

Our team builds and operates on a modern, cloud-native stack with heavy use of AWS, developing services and shared libraries in Kotlin and Go backed by PostgreSQL and DynamoDB. Infrastructure is provisioned and managed with Terraform. We oversee Toast’s sharded PostgreSQL databases, drive the organization’s use of Apache Pulsar to enable event-driven architecture at scale, and provide developers with tools and services to easily schedule recurring jobs. Our systems also power customer engagement, integrating with SMS and email providers to reliably deliver millions of messages per day.  We embrace AI-driven software development at Toast, using tools such as Claude Code, Cursor, and more.

 

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

 

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A
$193,000$309,000 USD
Zone B
$168,000$269,000 USD
Zone C
$151,000$242,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Top Skills

Ai Tools
Apache Pulsar
AWS
DynamoDB
Go
Java
Kotlin
Postgres
Terraform

What the Team is Saying

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Eden
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The Company
HQ: Boston, MA
5,000 Employees
Year Founded: 2011

What We Do

Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.

Why Work With Us

Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free

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About our Teams

Toast Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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