Top Tech Jobs & Startup Jobs in Rochester, NY

Design and develop online courses from initial planning through LMS build and client approval. Collaborate with faculty subject matter experts, create course blueprints, learning outcomes, assessments, activities, rubrics, and media plans, and uphold accessibility and client standards. Manage reviews, revisions, task updates, LMS quality checks, and sign-off processes while communicating with clients and project teams. Work is contracted per course, paid at fixed milestones, and performed across client systems.

Lead instructional design quality across concurrent client projects by reviewing course plans, guides, LMS builds, assessments, accessibility, and interactive elements. Provide design authority, actionable feedback, client-facing consultation, designer coaching, onboarding, and review signoff. Partner with project managers on sequencing, risks, scope, and deadlines while ensuring courses meet client standards. Work across Canvas, Brightspace, and other LMS environments, including evaluating AI-generated content and build feasibility.

Leads instructional design strategy, quality standards, and a distributed designer team while advising customers on Curie implementation. Responsibilities include faculty training, instructional design scoping, proposal support, product testing, accessibility compliance, vendor coordination, and project delivery. The role partners with product and project management leaders to improve Curie, develop scalable approaches, and ensure high-quality online and hybrid course development.

Lead research and engineering work on LLM-based architectures for dialog, search, and destination entry. Optimize LLMs via prompting and fine-tuning, integrate them with ASR, TTS, and vision systems, and collaborate cross-functionally to deliver performant, resource-constrained solutions for automotive voice assistants.

Support internship and volunteer recruiting by posting roles through Dover and social channels, screening applications, communicating with candidates, refining recruiting materials, and coordinating interviews. This fully remote internship offers hands-on talent acquisition experience, mentorship, and exposure to applicant tracking systems and recruiting workflows. The commitment is 5–10 hours weekly for three months, with North Carolina residency preferred and no prior recruiting experience required.

Design onboarding protocols, procedures, documentation, checklists, and reference materials for interns, volunteers, and program participants. Collaborate with the Founder and CEO, interns, and stakeholders to build onboarding systems, identify process gaps, and recommend improvements. This fully remote, unpaid three-month internship requires 5–10 hours weekly and offers mentorship and practical HR and operations experience.

Maintain and update Salesforce participant-tracking systems, build program outcome reports, clean and organize data, and support Salesforce workflow development. The intern will learn Salesforce administration, reporting, and process design while supporting nonprofit program reporting. This is a fully remote, unpaid three-month internship requiring 5–10 hours per week, with North Carolina residency preferred and mentorship provided.

Leads commercial growth and enterprise consulting engagements for SDLC and DevOps transformation. Owns pipeline, sales, account expansion, revenue, margins, and client outcomes while advising senior technology executives. Shapes transformation roadmaps involving SDLC modernization, governance, platform engineering, AI-enabled delivery, CI/CD, cloud infrastructure, and security. Develops go-to-market offerings, leads complex pursuits, enables sales teams, and oversees executive-level client relationships, delivery governance, and value realization.

Implement, configure, and support Workday Supply Chain Management modules; analyze processes, recommend improvements, and support testing, deployment, and enhancements.

Lead Workday reporting strategy for higher education: design Advanced, Matrix, Composite, and Dashboard reports; implement row-level security and role-based access; partner with HR/Finance/Payroll/Institutional Research; support regulatory and executive reporting; manage testing, validation, and user training while ensuring governance and data standards.

Lead end-to-end Workday implementations and large-scale enhancements for higher education. Manage project plans, timelines, budgets, risks, stakeholders, system integrators, testing, cutover, change management, and post-production stabilization while ensuring alignment with academic calendars, fiscal years, and regulatory requirements.

Leads production test engineering for physical devices from prototype through mass production. Responsibilities include building testing roadmaps, managing engineers and resources, coordinating hardware, firmware, manufacturing, and factory dependencies, and overseeing test fixtures, equipment, software, infrastructure, deployment, and documentation. The role analyzes production data, returns, and support cases to identify defects, determine root causes, validate fixes, and improve products, manufacturing processes, and testing systems.

Own the full enterprise sales cycle, from prospecting and relationship development through RFPs, MSA negotiations, and closing. Target large organizations with recurring transportation needs, build senior executive relationships, secure long-term contracts, expand accounts, and collaborate with account management and operations teams. The role also involves developing outbound sales strategies, navigating procurement processes, demonstrating the platform, researching market trends, and achieving ambitious revenue targets.

Design, build, and operate production-grade, event-driven data pipelines (Kafka/Flink) on GCP to deliver model-ready features. Optimize BigQuery SQL and Parquet performance, develop Python data workloads (Polars/Pandas), deploy ML pipeline components on Kubeflow/Vertex AI with Docker, design event store architectures, and collaborate with ML and platform teams while documenting architecture and standards.

Prepare, review, and send outgoing audit letters; monitor delivery confirmations and reprocess failures; handle chats and email correspondence; escalate issues, report system/workflow problems, and comply with HIPAA and quality/productivity standards to support the audit process.

Lead design and delivery of agentic AI systems and LLMOps on AWS to generate, validate, and deploy infrastructure-as-code (Terraform). Build multi-agent applications, RAG pipelines, and AIOps for cloud operations; integrate AI into CI/CD and ITSM. Set technical direction, establish guardrails/policy-as-code, curate reusable Terraform modules, and mentor engineering teams.

Identify and remediate vulnerabilities across products and AWS infrastructure, respond to security incidents, close security tickets, integrate security controls into CI/CD, review code and infrastructure, support SOC 2 and CASA compliance, and strengthen access management, secrets handling, and cloud hardening.

Own the vision and roadmap for Payward’s payments platform, including its backend, APIs, SDKs, hosted pages, and embedded components. Partner with engineering, banking, partnerships, compliance, risk, and legal teams to prioritize capabilities, integrate payment rails, support internal clients, and improve adoption and payment performance. Define platform metrics, manage stakeholder trade-offs, and enable clients to launch payment products efficiently across jurisdictions.