Top Tech Jobs & Startup Jobs in Rochester, NY

Manage a named book of Growth-tier B2B accounts from onboarding through renewal. Drive adoption of Tavrn tools, run business reviews, monitor account health, prevent churn, source expansion opportunities, coordinate escalations with Support/Tech Ops, maintain pipeline and forecasts in HubSpot, and provide customer feedback to Product and Marketing.

Lead complex telecommunications projects including IP migrations and TDM-to-IP transitions; negotiate and manage interconnection/IP agreements; oversee numbering and porting services; support regulatory compliance and robocall mitigation; manage budgets, proposals, and client advisory work; supervise one direct report and provide cross-functional subject-matter expertise.

Lead development of safety frameworks and V&V for end-to-end autonomous robotics, perform risk assessments and safety reviews, derive technical safety requirements, and coordinate cross-functional teams to monitor fleet performance and deploy scalable autonomy.

Lead design and hands-on implementation of scalable, secure Salesforce solutions using Apex, LWC, and Visualforce. Architect integrations, enforce CI/CD and code quality, troubleshoot production issues, mentor developers, drive sprint planning, and support compliance and release management.

Lead technical strategy and architecture for a large-scale Content Platform that powers marketing campaigns. Solve ambiguous cross-team problems, design scalable backend and AI-driven systems, mentor senior engineers, and partner with product, design, and marketing to drive execution and engineering standards across the org.

Lead forecasting, planning, and variance analysis for payments processing costs; own company OKR performance cadence and executive reporting; build financial models of payment volume and mix; partner with Payments product and business leaders to develop financial cases and connect payments KPIs to P&L outcomes.

Lead product strategy and roadmap for Airbnb’s employee-facing digital experience (One Airbnb, Chrome Tab, Awedience). Prioritize requests, partner with engineering, design, and data science to ship AI-enabled features, set measurable OKRs, drive adoption, and align cross-functional stakeholders across EX, BizTech, and platform teams.

Seeking a Chief of Staff across portfolio companies: an all‑star generalist with 2–4 years' experience in high‑growth startups, banking, consulting, or other high‑intensity environments. Candidates submit details for consideration against openings.

Lead and develop a city-based CD sales team to achieve growth targets by executing annual and quarterly plans, targeting restaurant operators and distributors, expanding reach to regional chains and healthcare accounts, managing trade fund investments, and cultivating distributor and customer relationships through coaching, training, and strategic execution.

Sell StackAdapt programmatic advertising to local agencies and brands, grow existing accounts with an Account Manager, build pipelines and pitch decks, close quota-driven deals, and occasionally travel regionally to meet clients.

Lead strategy and execution for AI-powered Customer Success Services, overseeing Gainsight and related platforms, customer community strategy, customer intelligence, automation, digital engagement, platform governance, and a team to scale adoption, retention, and operational efficiency across the customer lifecycle.

Lead and scale Recast's Customer Enablement Program: design curriculum, deliver trainings and webinars, build enablement content libraries, deploy enablement platform, and collaborate with Customer Success, Support, and Product to improve product adoption and resolve recurring customer issues.