Top Tech Jobs & Startup Jobs in Rochester, NY

Own and scale Outschool's paid search and emerging ad channels (Google, Bing, ChatGPT). Execute keyword strategy, campaign architecture, bidding/automation, Performance Max, and day-to-day campaign ops. Use AI to speed workflows, build dashboards, run A/B tests, analyze performance, and collaborate cross-functionally on attribution, landing pages, and audience signals to hit CAC and acquisition goals.

Manage and expand enterprise customer accounts for a restaurant loyalty SaaS platform. Own end-to-end renewal strategy, negotiate complex multi-year agreements, drive retention and upsell, and act as a strategic advisor to executive stakeholders. Collaborate cross-functionally using customer data and CRM insights to identify growth, align product and commercial strategy, and ensure successful renewal outcomes.

Own retention and success for a portfolio of enterprise healthcare accounts by monitoring MAUs/WAUs, building clinician and admin relationships, intervening on engagement dips, driving organic expansion, advocating customer needs to product, and applying DeepScribe features to improve clinical workflows.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Drive partner onboarding, technical enablement, and adoption to ensure measurable value from Blackpoint's cybersecurity platform. Design multi-phase success plans, define KPIs, translate telemetry into business outcomes, provide technical recommendations, assess and mitigate retention risks, build executive relationships, and collaborate cross-functionally to improve product and processes.

Embed with customers to discover needs, design and implement production-grade integrations (APIs, data pipelines, event-driven workflows), deploy and troubleshoot solutions, train IT teams, and drive adoption and measurable business outcomes.

Support, maintain, and administer IBM z/OS mainframe environments with emphasis on CICS and IBM MQ. Perform installations, upgrades, troubleshooting, performance tuning, security compliance, disaster recovery, change and incident management, documentation, and mentor junior staff.

Manage complex agency-bill invoicing for middle-market and multi-policy accounts, resolve escalated billing exceptions, coordinate with servicers and finance, mentor billing staff, ensure SOX-compliant documentation and accurate Epic transactions.

Lead and execute B2B marketing initiatives: define brand strategy, redesign website, create sales collateral, manage social media and conferences, produce videos, and coordinate with agencies and leadership to target defense buyers.

Perform data collection, cleaning, validation, and analysis on large client datasets using Python, SQL, and spreadsheets. Produce actionable insights and business narratives, automate data workflows, and support text/document annotation to generate labeled data for NLP and LLM solutions. Collaborate with senior analysts and improve internal analytical processes and tool configurations.