For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Description:
At PAR we're helping the world's most recognizable restaurant brands turn guest engagement into lasting loyalty. As the leading restaurant loyalty and marketing platform, we empower enterprise brands to create seamless omnichannel experiences that drive customer retention, frequency, and revenue.
We're looking for an Enterprise Sales Account Manager to own and expand relationships within our largest customer accounts. In this highly visible role, you'll lead complex enterprise renewals, uncover growth opportunities, and partner with executive stakeholders to maximize the value our customers receive from Punchh.
Success in this position requires a strategic, commercially minded professional who thrives in executive-level conversations, navigates complex negotiations with confidence, and enjoys turning strong customer partnerships into long-term business growth. If you're energized by driving retention, expansion, and meaningful customer outcomes in a fast-moving SaaS environment, we'd love to meet you
Position Location: Remote (U.S.-based)
Reports To: Sr. Director, Sales Account Management
What We’re Looking For:
3-5 years of experience in enterprise renewals, strategic account management, or customer growth within a SaaS environment required
Proven success leading complex, high-value renewals and expansion opportunities with enterprise or Fortune 500 customers.
Strong executive presence with the ability to build trusted relationships and negotiate with VP and C-level stakeholders.
Skilled in navigating complex contract negotiations, multi-year agreements, and commercial discussions that drive retention and revenue growth.
Data-driven mindset with experience leveraging CRM tools and customer insights to inform account strategy and renewal planning.
Thrives in fast-paced, high-growth environments and approaches challenges with flexibility, ownership, and a solutions-oriented mindset.
Experience in restaurant technology, hospitality, loyalty, marketing, or adjacent customer engagement platforms is a plus.
Unleash Your Potential: What You Will Be Doing and Owning:
Drive Customer Retention & GrowthLead the end-to-end renewal strategy for a portfolio of enterprise customers, protecting and growing recurring revenue.
Negotiate complex agreements that deliver value for both customers and PAR while maximizing long-term account growth.
Consistently achieve and exceed retention, renewal, and expansion objectives.
Build trusted relationships with executive stakeholders and become a key advisor on loyalty, marketing, and customer engagement strategies.
Guide renewal conversations that align Punchh solutions with evolving business goals and priorities.
Identify, develop, and close upsell opportunities within existing enterprise accounts.
Partner across Sales Engineering, Marketing, and Product teams to bring new solutions and value-added capabilities to customers.
Work cross-functionally with Customer Success, Product, and Finance to create exceptional customer experiences and successful renewal outcomes.
Help ensure customer feedback, product innovation, and commercial strategy remain tightly aligned.
Leverage customer data, usage trends, and market intelligence to strengthen retention strategies and uncover growth opportunities.
Stay ahead of industry trends and competitive movements to continuously refine your approach.
Interview Process:
Interview #1: Virtual screen with Talent Acquisition Team.
Interview #2: Video interview with the Hiring Manager (via MS Teams).
Interview #3: Video presentation with the Team (via MS Teams).
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Skills Required
- 3-5 years experience in enterprise renewals, strategic account management, or customer growth within a SaaS environment
- Proven success leading complex, high-value renewals and expansion opportunities with enterprise or Fortune 500 customers
- Strong executive presence with ability to build trusted relationships and negotiate with VP and C-level stakeholders
- Skilled in navigating complex contract negotiations, multi-year agreements, and commercial discussions
- Data-driven mindset with experience leveraging CRM tools and customer insights to inform account strategy and renewal planning
- Thrives in fast-paced, high-growth environments and demonstrates flexibility, ownership, and a solutions-oriented mindset
- U.S.-based (role is remote but requires U.S.-based work eligibility)
- Experience in restaurant technology, hospitality, loyalty, marketing, or adjacent customer engagement platforms
PAR Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PAR Technology and has not been reviewed or approved by PAR Technology.
-
Leave & Time Off Breadth — Policies highlight unlimited PTO for many roles, paid holidays and sick time, and generous parental and family leave. Time-off flexibility is emphasized alongside hybrid/remote options.
-
Retirement Support — Offerings include a 401(k) with company matching and access to retirement-oriented savings programs. Financial benefits are presented as part of a comprehensive total rewards package.
-
Wellbeing & Lifestyle Benefits — The benefits suite includes medical, dental, and vision coverage, mental health support through an EAP, wellness days, and fitness/wellness reimbursements. Additional perks such as stipends, snacks, and flexible work arrangements support day-to-day wellbeing.
PAR Technology Insights
What We Do
PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 50+ years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PAR. For more information, visit www.partech.com. PAR Technology was founded in 1968 and its current CEO is Savneet Singh. Since its inception 55 years ago, PAR Technology has grown to 1500 employees.
Why Work With Us
At PAR, we believe we’ll win or lose through the culture we build. Our culture is built on 4 values: Speed, Ownership, Focus and Winning Together. For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed. We believe by committing to these values in all our endeavors.
Gallery
