Top Tech Jobs & Startup Jobs in Rochester, NY

Create and manage content for B2B and association audiences across blogs, ebooks, webinars, website copy, and organic social. Plan editorial calendar, apply SEO best practices, collaborate with SMEs and cross-functional teams, manage freelancers, produce visual social assets, use performance data to optimize content, and support content promotion.

Provide technical support for Higher Logic's software to Australia-based customers via phone, chat, and tickets. Troubleshoot issues, document interactions, escalate to internal teams per SLAs, meet performance metrics, and continuously build product and service skills.

Own day-to-day Databricks partnership operations: act as primary relationship lead, track engineer certifications, monitor scorecard health, liaise with technical leads, report program metrics, and maintain partnership documentation and milestones.

Lead B2B marketing for AI, data, cloud, and cybersecurity portfolios: define positioning, website and content strategy, thought leadership, branding, and GTM for new service lines while collaborating with engineering and execs to translate technical solutions into business value.

Manage a portfolio of 40+ accounts to drive retention, engagement, and expansion. Own renewals and forecasting, run strategic reviews, identify upsell opportunities, coordinate onboarding, escalate support issues, and collaborate with sales and contracts teams to close renewals.

The Client Growth Executive II develops relationships with credit unions, manages client portfolios, executes sales strategies, and promotes Velera's fintech solutions to increase market share and sales volume.

Senior engineer on the Encoding team contributing production C++/Java/Kotlin code, triaging and resolving encoding issues for US enterprise accounts during EU off-hours, debugging distributed systems, traveling to customer sites for integrations and workshops, and feeding field learnings into the product roadmap.

Prepare monthly revenue and cost analyses and variance reporting versus forecast and prior periods. Post voyage accruals in SAP, generate metrics and reports, support forecasting and budgeting, implement solutions in Qlikview, document procedures, perform ad-hoc and benchmarking analyses, and communicate results to management and stakeholders to improve accuracy and processes.

Full‑stack staff engineer to ship web products end-to-end, iterate on and expand a suite of sales/CRM-focused tools, define engineering culture and best practices, and hire/mentor future engineers. Must move fast in a small team, engage with users, and solve new problems creatively.

Lead demand-generation efforts to convert brand awareness into qualified pipeline by creating channel-tailored content, running webinars, owning ABM campaign collaboration with sales, and managing HubSpot/ops to scale experiments and customer enablement.

Sell Champify to mid-market accounts: qualify inbound, create outbound pipeline, run discovery, demos, POCs, build champions, and close $20–100K SaaS deals while partnering with GTM teams.

Manage day-to-day telecom operations and a team supporting enterprise voice, unified communications, and contact center platforms. Oversee implementations, upgrades, vendor/carrier relationships, telecom expense management, incident resolution, reporting, and cost optimization to ensure reliable, secure, and scalable telecom services across stores, contact centers, and corporate locations.

Lead product discovery, define and prioritise requirements and roadmaps, collaborate with Engineering, Design, Customer Success and Sales, use customer insight and data to inform decisions, monitor KPIs, maintain backlog, and deliver product improvements aligned with business objectives.

Manage high-volume accounts payable for inventory and operating expenses: process and code invoices, maintain vendor records, reconcile statements, resolve discrepancies, analyze AP aging, review marketing costs, and collaborate cross-functionally to improve processes while supporting ad hoc accounting requests.