Top Tech Jobs & Startup Jobs in Rochester, NY

Administer and improve the Salesforce platform by managing configuration changes, flows, metadata, permissions, users, security, data access, integrations, and third-party applications. Gather requirements, implement solutions, support tickets, maintain technical documentation, monitor Salesforce releases, and collaborate across teams in an Agile or Scrumban environment.

Design, implement, test, release, and maintain scalable iOS application features. Collaborate with engineering and product teams, optimize application performance, produce documented code, estimate work, and maintain CI/CD pipelines. Requires strong Swift, SwiftUI, UIKit, concurrency, REST API, testing, Git, App Store submission, and continuous delivery experience.

Own the agent orchestration platform and co-lead AI agent solutions across the insurance lifecycle. Define agent roadmaps, prompts, tools, autonomy tiers, evaluation datasets, governance, rollout gates, observability, and cost controls. Partner with product, engineering, data, and experience teams to translate business needs into agent specifications and measurable outcomes. Establish regression testing, human escalation policies, audit trails, and production quality standards for LLM-powered products.

Build and operate Kinetic’s AI agent platform, including orchestration, model routing, tools, memory, permissions, guardrails, CI/CD, evaluation infrastructure, observability, and human-in-the-loop workflows. Develop secure MCP integrations with enterprise and claims data, ensure privacy and auditability, establish rollout standards, replatform existing AI workflows, mentor engineers, and guide build-versus-buy decisions. This is a hands-on senior individual contributor role requiring production LLM expertise and collaboration with product and platform teams.

Conduct remote phone-based premium audits for workers’ compensation and general liability insurance policies. Obtain payroll and accounting records from policyholders, evaluate classifications and exposure amounts, manage assignments through a web-based system, and ensure accurate, compliant, customer-focused audit completion.

Leads the strategic vision and full lifecycle execution of healthcare products, from concept through launch. Oversees cross-functional teams, mentors product leaders, develops roadmaps, analyzes markets, ensures regulatory compliance, and drives innovation. Applies medical and reimbursement policy expertise, AI tools, and SQL to create claims-based prototypes and validate savings opportunities. Partners with executives, clients, sales, and technology teams to shape scalable solutions and communicate clinical and financial value.

Manages and grows national accounts by driving profitable sales, developing strategic customer plans, identifying new business, negotiating pricing and terms, and closing opportunities. The role requires prospecting, competitor analysis, budgeting, communication, and strong relationship management with major corporate accounts. It reports to the Director of Sales and involves approximately 60% travel.

Serves as a client and user contact, providing product guidance, addressing inquiries, and supporting adoption. Develops expertise in product functionality and client policies, analyzes feedback and usage trends, identifies improvement opportunities, and communicates actionable insights to internal teams. Proactively helps mitigate engagement and product issues while supporting continuous product development and improved customer experience.

Lead and scale the Art function across multiple live-service games. Coach Art Leads, oversee visual direction, manage art capacity and resources, establish quality standards and workflows, lead hiring, and partner with product, production, engineering, and executive teams to deliver high-quality art across diverse games without sustained crunch.

Processes client payroll settlements and on-demand payments in Workday, manages control reports and treasury exceptions, maintains support documentation, and provides customer-focused payroll service. The role requires strong organization, communication, mathematical, problem-solving, and time-management skills while handling multiple customers and tight deadlines.

Prepare accurate tax returns for LLCs and S Corporations, manage financial records, input data into tax software, onboard clients, and collaborate with bookkeeping staff. The role requires client-focused tax preparation experience, strong attention to detail, virtual-work adaptability, and proficiency with ProConnect, QuickBooks Online, Microsoft Word, and Microsoft Suite.

Prepare and present LLC and S Corporation tax returns, provide tax strategy and compliance services, manage client relationships and onboarding, organize financial records, and collaborate with bookkeeping staff. The role requires client-facing communication, accurate tax preparation, proficiency with accounting and office software, and availability during core business hours in a fully virtual environment.

Administers U.S. employee and retiree benefits, absence programs, FMLA, STD/LTD, COBRA, life insurance, 401(k), HSA, and retiree plans. Handles employee inquiries, claims, funding, invoices, audits, eligibility tracking, reporting, open enrollment, plan communications, and special projects. Requires strong knowledge of benefits regulations, customer service, communication, Excel, and HR practices. This is a remote role supporting union and non-union populations.