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The Role
As a Brand Ambassador, you will represent our brand at events, engage with stakeholders, create content, and drive brand visibility.
Summary Generated by Built In
FRONTSTEPS is the nation’s most comprehensive Community Management platform that simplifies how management companies and homeowner associations connect, operate, and optimize modern communities and management companies. With a focus on mobile-first technology and best-in-class user experiences, our platform makes it easy for community leaders to collaborate and drive prosperous communities and management companies.
At FRONTSTEPS, we know that we cannot build a community-focused platform without actively investing in our team. That’s why you’re here. Our internal FRONTSTEPS community is built upon talented people that get their hands dirty, engage in problem solving, and ultimately make our platform the most competitive service on the market.
REMOTE OPPORTUNITY
This role is eligible for remote work. FRONTSTEPS is authorized to do business in AZ, CO, CT, FL, GA, NC, OR, TX, SC, and WA. If you are not located in or able to work from a state where FRONTSTEPS is registered, we will not be able to consider you for this position.
POSITION OVERVIEW
We are seeking a dynamic, outgoing, and strategic Brand Ambassador to represent and elevate our brand presence across key markets. As the face of our brand, you will actively engage with industry stakeholders, amplify our voice at events, and serve as a consistent touchpoint for community and partner engagement.
ESSENTIAL FUNCTIONS
- Serve as the public face and voice of our brand at industry events, webinars, social channels, trade shows, and partner functions.
- Build and maintain relationships with key influencers, partners, and customers.
- Create and share thought leadership content in collaboration with marketing (blogs, videos, social media posts, etc.).
- Represent the company in relevant online communities, forums, and social platforms.
- Work cross-functionally with marketing, sales, and customer success to align messaging and elevate customer stories.
- Track brand engagement metrics and report on ambassador impact.
- Drive brand visibility, relevance, and trust in our target market.
- Performs other duties as requested by leadership.
SKILLS & QUALIFICATIONS
- Bachelor’s Degree or equivalent work experience.
- 1-3 years of experience in a marketing, evangelism, partnerships, or sales-facing role within a SaaS or tech environment.
- Outstanding communication and presentation skills.
- Strong presence on LinkedIn and familiarity with other B2B channels.
- Experience speaking at or attending industry events.
- Ability to travel 50-70% of the time.
- Passionate about storytelling, building relationships, and representing a high-growth brand.
PREFERRED SKILLS
- Background in community building or influencer marketing.
- Experience using content creation tools (e.g., Canva, Loom,)
- Familiarity with the HOA, property management, or vertical SaaS industry is a plus.
This position will remain open through August 31st, 2025.
Benefits include the following:
· Medical, Dental, and Vision
· Company sponsored Life Insurance
· Voluntary Short-Term Disability, Long-Term Disability, and Life Insurance
· FSA/HSA
· Paid Time Off
· Sick Time
· Internet Reimbursement
· 401k match
FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Top Skills
Canva
Loom
SaaS
What the Team is Saying
Matt
CEO
David
VP of Product
Flynn
VP, Product and Engineering
Amber
VP and Corporate Controller
Karla
Customer Support Supervisor
Shannon
People Operations Manager
Jonathan
Director of Development
Matt
Customer Support Manager
Lucas
VP of Sales
Lillian
Data & Analytics Specialist
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The Company
What We Do
Introducing FRONTSTEPS — We are a resident engagement platform powering communities to be safe, informed, and efficient. Anyone can offer HOAs a website and document storage, FRONTSTEPS provides the opportunity to make a difference in a community. We are building the #1 software platform for HOAs, PMCs, builders, and security companies.
Why Work With Us
Our culture is vibrant and our employees share our company goals and core values. Work here because you're courageous and value taking care of the customer at all times, moving with purpose & urgency, and innovating & failing forward. Work here to meet smart, creative people who want to transform how the modern community functions.
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FRONTSTEPS Offices
OnSite Workspace
Typical time on-site:
None
