Top Tech Jobs & Startup Jobs in Richmond, VA

Lead end-to-end strategic relationships for high-value accounts using AI-driven insights to drive value realization, retention, and expansion. Manage risk with predictive signals, run executive engagements, coordinate cross-functional teams, drive adoption and renewals, and influence product strategy through customer feedback.

Implement Workday Financials technology solutions for clients, ensuring alignment with business objectives. Manage project tasks and assist in training and guidance of team members.

Lead end-to-end billing, invoicing, collections, and NetSuite-based revenue operations for a large, complex SaaS and services business. Design quote-to-cash processes, improve automation and data quality, partner with Sales/RevOps/Engineering, manage reporting (ARR/MRR/deferred revenue), and drive collections, tax compliance, and operational scalability.

Lead technical pre-sales for mid-market and enterprise deals: run demos, perform technical discovery, design AV/media solutions, scope integrations, respond to RFPs/security questionnaires, support POCs, and enable Sales, Product, and Customer Success to ensure accurate scoping and smooth onboarding.

Lead end-to-end patient activation and long-term retention programs, owning activation and retention KPIs. Build and optimize automated onboarding and multi-channel retention journeys, run A/B and multivariate tests, develop segmentation and cohort analytics, partner with Product, Clinical Ops, Fulfillment, and Data Science for churn modeling and delivery issues, and manage retention P&L to improve LTV and reduce churn.

Design and deliver polished, production-ready Figma experiences for consumers, merchants, and internal users. Own feature outcomes, iterate with research and analytics, collaborate with PMs and engineers, contribute to the design system, and use AI-assisted tools to accelerate prototyping and design consistency.

As an Account Executive, you'll drive revenue growth by managing accounts in target industries, utilizing consultative sales tactics and technology solutions.

Serve as the bridge between business stakeholders and development for internal data initiatives. Own intake, discovery, and requirements documentation for analytics, BI, and reporting. Write user stories, acceptance criteria, data definitions, and reporting logic. Maintain a prioritized backlog, support stakeholder validation of prototypes, participate in agile ceremonies, and resolve requirement gaps and risks to ensure development can execute independently.

As a Lead Front-End Engineer, you'll own UI architecture, mentor team members, manage technical initiatives, and drive AI-powered feature development.

Lead design and production deployment of ML models focused on pricing, availability, forecasting, and optimization. Build data infrastructure, governance, testing/monitoring, and dashboards. Partner with executives and cross-functional teams, mentor others, and establish scalable data-science practices and experimentation frameworks.

Lead and define strategic direction for Technical Support, driving AI transformation, operational efficiency, SLA and CSAT targets. Build and develop a multi-level support organization, manage executive escalations, partner cross-functionally with Product, Engineering, Sales, and Customer Success, and measure performance with KPIs to scale support delivery.