Top Tech Jobs & Startup Jobs in Richmond, VA

Own retention and success for a portfolio of enterprise healthcare accounts by monitoring MAUs/WAUs, building clinician and admin relationships, intervening on engagement dips, driving organic expansion, advocating customer needs to product, and applying DeepScribe features to improve clinical workflows.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Lead enterprise workforce strategy, planning, and execution. Manage a high-performing team, develop forecasting and workforce models, optimize labor investment, partner cross-functionally, deliver executive insights, and drive continuous improvement across multiple locations.

Serve as a Cloud FinOps Success Manager advising Azure customers on billing, licensing, and cost optimization. Conduct business reviews, own post-sales relationships, document processes, define KPIs/SLAs, and deliver scalable FinOps onboarding, provisioning, reporting, and escalation practices to ensure high customer satisfaction.

Support Account Managers by servicing clients, issuing certificates and ID cards, processing endorsements and billing, preparing renewal materials, maintaining exposure schedules, researching issues, setting up clients in EPIC, and ensuring accurate policy transmission and communication.

Support, maintain, and administer IBM z/OS mainframe environments with emphasis on CICS and IBM MQ. Perform installations, upgrades, troubleshooting, performance tuning, security compliance, disaster recovery, change and incident management, documentation, and mentor junior staff.

Lead and execute B2B marketing initiatives: define brand strategy, redesign website, create sales collateral, manage social media and conferences, produce videos, and coordinate with agencies and leadership to target defense buyers.

Perform data collection, cleaning, validation, and analysis on large client datasets using Python, SQL, and spreadsheets. Produce actionable insights and business narratives, automate data workflows, and support text/document annotation to generate labeled data for NLP and LLM solutions. Collaborate with senior analysts and improve internal analytical processes and tool configurations.

Manage a book of MSP partner accounts with high-volume outbound activity, build partner relationships, drive joint sales and marketing motions, increase partner program status, and ensure strong renewals and retention.

Drive high-volume outbound prospecting across Enterprise and SMB in agriculture, construction, and trucking. Build lists, research accounts, personalize outreach, set qualified meetings for AEs, perform early discovery, maintain same-day Salesforce updates, collaborate with Revenue teams, and attend trade shows to generate leads.