Top Customer Success & Experience Jobs in Reno, NV

Provide account management and customer support for post-repo operations: process accounts, handle inbound inquiries, make outbound calls to customers and recovery vendors, collaborate across departments to meet service levels and ensure accurate information handling.

Manage post-sale relationships for SMB and VIP customers, drive adoption and retention, conduct QBRs, monitor health scores and usage, coordinate escalations with Support/Product, and maintain CRM records while identifying upsell opportunities.

Manage customer implementations and ongoing support, train users, troubleshoot issues, gather and synthesize customer feedback, and liaise with product and engineering to improve the product and roadmap while ensuring strong customer relationships.

Manage relationships with enterprise automotive customers, drive product adoption and ROI, analyze performance data to reduce churn, collaborate cross-functionally to optimize revenue and customer health, and implement processes to support client success.

The Editorial Internship involves writing original articles, working with SEO, editing posts, analyzing traffic data, and managing social media posts. The intern will learn about digital publishing and contribute to content creation for various brands.

The Patient Enrollment Specialist will handle phone outreach to schedule patient appointments, assist with inquiries, and provide support throughout the enrollment process.

The Director Business Development - Data Centers will define market strategies, establish strategic partnerships, and promote Taara's FSO technology within the Data Center market.

The Customer Success Engineer will lead deployments, serve as a technical advisor, and support customer engagement, focusing on product enhancements and user experience.

Lead pre-sales technical engagements for Conversational and Generative AI solutions, collaborate across teams, and design value-driven demos for enterprise customers.

The Technical Solutions Manager acts as a technical advisor, leading implementations, supporting live events, and translating client needs into actionable insights. Responsibilities include auditing setups, advocating for product improvements, and maintaining documentation for efficiency.