Nabi Health is a fast-growing digital health platform helping people access high-quality eating disorder care covered by insurance. We match patients with registered dietitians and help them get scheduled quickly and compassionately.
We’re hiring a Patient Enrollment Specialist who is warm, organized, and proactive with follow-ups. This role has a direct impact on helping patients access care during a vulnerable moment.
Role OverviewAs a Patient Enrollment Specialist, you will speak with prospective patients, answer questions, guide them through scheduling, and ensure they feel supported throughout the process. Experience in enrollment, intake, scheduling, customer support, or other phone-heavy roles is helpful.
What You’ll DoCall and text patients to schedule their first appointment
Handle a steady volume of outreach each day
Follow up consistently and document touchpoints
Explain our program clearly and compassionately
Navigate common questions or concerns
Coordinate closely with the care team for smooth handoff
Experience in a phone-based role (healthcare, intakes, enrollment, call center, customer support, admissions, aesthetics, etc.)
Strong communicator with warm and confident energy
Reliable, organized, and proactive with follow-ups
Comfortable using scripts and following clear processes
Available across morning/afternoon/evening shifts (some weekend availability is a bonus)
Competitive base pay
Additional commission-based incentives tied to performance
Total compensation increases meaningfully with strong results
Mission-driven company helping people access eating disorder care
Supportive team and clear, structured processes
Opportunity to make a meaningful impact on patients’ lives
Fast-moving environment with room to grow
What We Do
Behavioral healthcare is broken. Too often, people navigating food and body challenges are left with fragmented care, long waitlists, and treatment that doesn’t meet their real-world needs.
At Nabi, we’re building something different. Our model combines the best of human connection with technology that removes barriers, creating care that is accessible, evidence-based, and centered on trust. We focus on sustainable recovery, not quick fixes, and we believe every individual deserves support that is compassionate, collaborative, and built for the long haul.
We’re here to raise the standard of behavioral health - for patients, for families, and for providers.
