Top Remote Operations & Support Jobs in Washington DC,

Enter, quality-assure, analyze, and publish metadata and report content across content management systems, web environments, and internal databases. Maintain historical GAO publication records, coordinate data flows with system developers, monitor mailboxes, process ad hoc requests, and perform recurring information-management tasks. The role requires strong attention to detail, organization, customer service, multitasking, and the ability to obtain a Public Trust clearance.

Audit, review, and process Whole Farm Revenue Protection claims while ensuring policy, regulatory, and procedural compliance. Research and resolve complex claims, policy, and system issues; interpret crop insurance documentation; and collaborate with underwriters, adjusters, compliance staff, agents, and producers. The specialist supports training, process improvements, system issue resolution, and accurate customer service while maintaining knowledge of regional crops and farming practices. Travel may be required up to 25%.

Provides after-hours corporate travel support by advising clients, researching options, and booking domestic and international air, road, rail, and accommodation travel. Uses GDS platforms to manage reservations, follow travel policies, resolve issues, protect traveler information, and identify additional services. The role is fully remote, operates overnight and weekend shifts, and involves teamwork, mentoring, and proactive customer service.

Markham is collecting interest for its internship program, which typically runs from early September through August. Potential opportunities may involve events, production, or business development. This form adds candidates to an interest list; it is not an application for an open position. Interested individuals should submit their information and resume, then apply separately when 2027 recruitment opens.

Advises online students on tuition payment plans, financial aid options, and application procedures. Collects and verifies documentation, maintains accurate student records, and ensures compliance with federal and university policies. Collaborates with internal departments, counsels students regarding balances and financing solutions, responds to inquiries, and supports registration and retention initiatives. The role requires strong communication, problem-solving, attention to detail, computer skills, and availability for evening or weekend schedules.

Manage onsite federal service delivery as the primary customer liaison. Oversee contracts, SLAs, subcontractors, service activities, escalations, system troubleshooting, reporting, quality issues, and customer satisfaction. Coordinate inventory, configuration, site, user support, system administration, vendor management, and system planning services. Apply expertise in Motorola WAVE and ASTRO P25 systems, RF communications, networking, telephony, Windows infrastructure, Linux/UNIX, virtualization, databases, and security technologies.

Administer, configure, secure, and enhance Salesforce environments supporting a federal healthcare modernization program. Manage users, permissions, security settings, data quality, automation, reports, dashboards, testing, releases, sandboxes, and documentation. Gather requirements from stakeholders and translate them into Salesforce solutions while troubleshooting issues and coordinating with developers, architects, and technical teams. Ensure compliance with federal security, privacy, accessibility, and governance requirements.

Leads the re-establishment and operation of Jhpiego’s knowledge management function. Responsibilities include Microsoft Teams and SharePoint governance, taxonomy and information architecture, content remediation and migration, knowledge capture and dissemination, staff training, adoption, metrics, and cross-functional stakeholder coordination. The Advisor develops workplans, manages risks, supports enterprise search and AI-enabled discovery readiness, and provides recommendations and progress updates to leadership.

Manages resource deployment for a consulting practice, matching employees to client projects while balancing utilization, employee growth, client outcomes, and business metrics. Analyzes staffing data and project pipelines, forecasts supply and demand, resolves conflicts, advises leadership on staffing solutions, and partners with Talent Acquisition and practice leaders. Leads staffing meetings, provides trend insights, maintains deployment tools and reporting, and develops staff. Travel is less than 10%.

The Workforce Management Solutions Architect leads design and delivery of scheduling and forecasting. They partner across teams, optimize WFM platforms, and ensure accurate functional delivery, enhancing organizational efficiency.