Top Remote Operations & Support Jobs in Washington DC,

Manage Deal Desk operations across the quote-to-cash lifecycle, including CPQ administration, quoting, pricing validation, approvals, product configuration, exception management, and data integrity across CPQ, CRM, and billing systems. Build KPI reporting, support renewals and expansions, document processes, and partner cross-functionally to automate workflows and improve deal execution.

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

This is a general "talent pool" posting asking candidates to share their background and interest for future corporate roles across the company. No specific duties or requirements are listed.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

Defines and improves business processes by gathering requirements, researching solutions, documenting procedures, creating reports, analyzing trends, testing implementations, and supporting training. Partners with business stakeholders and subject matter experts to identify inefficiencies, develop customized solutions, gain consensus, and implement process improvements. May oversee projects, coordinate with vendors and government entities, and transition initiatives to project management teams.

Supports the WMATA Chief of Staff office through research, data analysis, report and presentation preparation, meeting participation, project planning, and cross-functional collaboration. Interns gain exposure to executive operations, Board and stakeholder engagement, strategic initiatives, transit functions, safety policies, and public service. Assignments may vary by department and include administrative, technical, operational, or business functions.

Processes auto and general liability property damage claims by analyzing coverage, liability, estimates, payments, documentation, subrogation, salvage, and claim resolution. Communicates with insureds, clients, agents, and brokers while meeting regulatory deadlines, maintaining claim files, supporting quality programs, and delivering professional service. State adjusting licenses may be required.